Nancy:

    Have you run Software Update recently? Perhaps there was a firmware
update? Just guessing.

Gary

Nancy Butts wrote:

> Thanks, Jeremy. I did as you suggested. First I ran the Apple
> Hardware Test CD with the OWC module in the upper slot, and the test
> reported the upper slot as being empty. Then I swapped out the RAM
> modules,  putting the known-good Apple RAM in the upper slot, and the
> OWC module in the lower slot. The machine booted fine, but when I
> checked it was still recognizing only 256 megs. This time the
> hardware test didn't recognize the Apple RAM in the upper slot, again
> seeing it as empty. I know I've inserted it correctly, as I
> double-checked it with an Apple QuickTime movie on memory
> installation and the card fits precisely as it should in the upper
> slot.
>
> So, I've determined that it isn't the OWC module that's defective,
> it's either 1) the installer, me! or 2) a problem with the upper
> slot. Is it possible for there to be a logic board problem that would
> cause this? I've only had this TiBook since January, so it's still
> under warranty.
>
> Thanks,
>
> Nancy
>


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