Strange that you don't have that file. Anyway, you might want to look for another similar file named 'com.apple.helpui.plist'. Try to delete that one too, if you have it. If you don't have it, or if after deleting it, you still have the problem, then I don't know what is wrong.
-Laurent. -- =========================================================================== Laurent Daudelin Developer, Multifamily, ESO, Fannie Mae mailto:[EMAIL PROTECTED] Washington, DC, USA ************************* Usual disclaimers apply ************************* evil and rude adj.: Both evil and rude, but with the additional connotation that the rudeness was due to malice rather than incompetence. Thus, for example: Microsoft's Windows NT is evil because it's a competent implementation of a bad design; it's rude because it's gratuitously incompatible with Unix in places where compatibility would have been as easy and effective to do; but it's evil and rude because the incompatibilities are apparently there not to fix design bugs in Unix but rather to lock hapless customers and developers into the Microsoft way. Hackish evil and rude is close to the mainstream sense of `evil'. On 05/09/02 10:51, "Philip" <[EMAIL PROTECTED]> wrote: > I found something similar (...apple.help.plist), deleted it, but still the > same problem. I searched for the file name you mentioned, but there isn't > anything by that name. :-( > > Philip > >> On 05/09/02 10:34, "Philip" <[EMAIL PROTECTED]> wrote: >> >>> Hi all, >>> Just installed 10.2. I'm having a problem, though, in that I can't get to >>> the Help Viewer. I choose "Mac help" from the Help menu in the Finder, but >>> as it tries to open, it quits and I get a message saying "The application >>> Help Viewer has unexpectedly quit. The system and other applications have >>> not been affected." >>> >>> Anyone know what's going on and how to fix it? >> >> Look in your home/Library/Preferences folder, for a file named >> com.apple.helpviewer.plist. Delete the file and try to launch Help Viewer >> again. See if that helps. >> >> -Laurent. -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:" Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com