I have had similar experiences with Apple customer support. I also love their products. That is why I did buy apple stock...
Todd On Tuesday, October 15, 2002, at 06:00 PM, [EMAIL PROTECTED] wrote: > > > I called apple, and within 50 minutes, they had bounced me to a > service rep > and agreed to send out a box for me to send in my bronze, replace the > card, > and send it back within a week at no cost to me- keep in mind that I > have no > apple care nor limited warranty. > Good shit. > > Keep in mind that although I've done my fair share of complaining > about X, I > decided to still go through this to give it my best shot, the main > reasons > being an off-list discussion with Laurent, and the fact that I felt > that > apple was going beyond its duties for me so I should owe them another > shot. I > hope this card replacement will do the trick. > > Oh yeah, on another important note- lots of people on the lists I read > talked > about apple replacing their hinges without being asked to nor charging > the > users, usually as a side note. Is there some reason for this? If there > is, > will apple be doing likewise to my hinges? > > Thanks guys, for pointing me in the right direction once again!! > -Dylan (= > -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
