On Thursday, October 17, 2002, at 01:48 PM, Clyde Kahrl wrote:

> JUSTIN:  you may find that the Apple support period changes over
> time---like now--when it  is ambiguous for refurbs---but If you wish,
> I can scan and send to you the "Customer Service Information for
> Reconditioned Product"  that came with my  Ti-Book and which states:
> "Your telephone support includes 1 year of assistance for Apple
> branded products.*   .   .   .
> *  Following the 1-year support period, you may be asked to provide a
> credit card or other payment method.  "

did you buy direct from apple? none of my apple-bought reconditioned 
products have come with a leaflet with that title.

perhaps someone else (your reseller) is promising you 1 year of phone 
support?


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