On 6/6/03 12:50 PM, Scott Howe posted: >Ill tell you why I have a right to complain. Because I >bought one of Apples products and as a consumer of "a >huge, profitable, powerful CAPITALIST corporation"'s >(in your own words) product, consumers like me call >the shots, not the corporations themselves. A products >quality makes or breaks a company, not the companies >rules and regulations concerning the ability to >discuss it or not.
Scott, you miss the point. Yes, you have a right to complain to Apple. Yes, you have a free speech right to complain in public. What you do *not* have is the right to post anything you want to Apple's boards. Different venues have different rules. Our email lists are not moderated, nor do we remove messages from the archives (truth be told, we couldn't if we wanted to). However, we do restrict posting to members of the list, and we sometimes have to ban people for breaking the rules. If you want to complain about your 12" 'Book here or on your own space, there's not a thing Apple can do to stop it. But if you violate their terms of service on their boards, expect them to pull your comments and threaten to block you. If you want to get Apple to act, follow their rules in their forums, make your case clearly (that includes checking spelling, grammar, and punctuation -- do you have a thing against apostrophes?), and give them a chance to respond reasonably. Flaming, trolling, attacking the company -- these will get you nowhere. Instead, position yourself as working in Apple's best interest by pushing them to resolve an issue that has given them a black eye. You attract more flies with honey than with vinegar. And the same definitely applies here. People who go off the deep end when the list mom or one of the nannies issues a warning are for more likely to be banned than anyone else. -- Dan Knight, president, Cobweb Publishing, Inc. <http://cobwebpublishing.com> <http://lowendmac.com> <http://digital-views.com> <http://digigraphica.com> <http://lowendpc.com> <http://reformed.net> I was to learn later in life that we tend to meet any new situation by reorganizing, and what a wonderful method it can be for creating the illusion of progress while producing confusion, inefficiency, and demoralization. -- Petronius -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
