On 10/6/03 6:45 PM, "William Hatchell" <[EMAIL PROTECTED]> wrote:
> 
I phoned Apple re the latch problem and they have agreed to address it via
> shipping the laptop to them in their special freight box.  They must be
> getting more complaints about this latch problem than just mine!  I'll
> report to the list what happens provided anyone on the list is interested.
> 
I just spoke with Apple and they have issued a return RMA.  My latch does
not stay closed at all and will open in the carrying bag. FedEx will pick it
up tomorrow.  I hope they won't take too long.

Gisela
In San Antonio


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