> Apple are too often no too smart with warranty issues or just giving good > service. In the long run they loose out because of this. > It doesn't matter how "other" companies behave because they don't have > the same small market share.
Small market share for the iPod? According to eWeek, Apple is the demanding leader in the MP3 player market of any company. Apple sold more iPods in one quarter than the next leading company did all year. I also have the same feelings as David, it seems at every turn there is a group of Mac users (sometimes prompted by greedy lawyers) threatening a class action suit against Apple. I have always declined participation in the suits and written letters to the court for my reasons to decline. I am not without problems with my Mac systems, I owned a 5300 that the ram never stayed in and the power plug constantly broke. Today I have one of those ibooks with the POSSIBILITY that the logic board may go bad, if it happens, it happens and I will address the issue then without legal action. In our office, this year alone, 2 Compaqs and one Dell laptop had a series of hardware problems (one Compaq has been sent back 3 times, returned with the same problem), our Dell server's hard drive failed, and one Dell workstation's ram and video card went bad. Even though we have on site service, we are still waiting, the techs will not come out until WE exhaust all trouble shooting from our end to determine what the problem is. (These systems are all under warranty and 6 to 12 months old). All high tech companies have problems, assembly lines make mistakes, engineers design flaws and software is full of bugs and security issues, etc. The one thing we do not see in these threads of a few dissatisfied Mac users is the multitudes that are happy who have nothing to complain about. I personally would never use anything but Apple and stand behind them as a company. Best Regards, Wayne Schneck Marketing Manager FME -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
