iBook Logic Board Repair Extension Program Expanded to All White G3 iBooks
Apple's iBook Logic Board Repair Extension Program now includes serial
numbers up to the UV342 range
This expansion to the iBook Logic Board Repair Extension Program is the
inclusion of certain additional iBooks to the existing program. The Expanded
iBook Logic Board Repair Extension Program is a worldwide program covering
repair or replacement of the logic board in iBook models manufactured
between May 2001 (the original "dual USB" all-white iBook) and October 2003
(when the last G3 iBooks were discontinued) that are experiencing specific
component failures.
The Expanded iBook Logic Board Repair Extension Program covers iBooks that
have a specific component failure on the logic board, resulting in the
computer starting up but the built-in and attached external displays
exhibiting one or more of the following symptoms:
€ Scrambled or distorted video
€ Appearance of unexpected lines on the screen
€ Intermittent video image
€ Video freeze
€ Computer starts up to blank screen
The program is available for certain iBook models with serial numbers in the
following range:
UV117XXXXXX to UV342XXXXXX
iBooks with the serial numbers listed above may be referred to as:
€ iBook (16 VRAM)
€ iBook (14.1 LCD 16 VRAM)
€ iBook (Opaque 16 VRAM)
€ iBook (32 VRAM)
€ iBook (14.1 LCD 32 VRAM)
€ iBook (800 MHz 32 VRAM)
€ iBook (900 MHz 32 VRAM)
€ iBook (14.1 LCD 900 MHz 32 VRAM)
€ iBook (Dual USB)
€ iBook (Late 2001)
€ iBook (14.1 LCD)
The original program began on January 28, 2004. This expansion, which adds
certain models, is effective immediately.
The program covers affected iBooks for three years after the first retail
sale of the unit or until December 18, 2004, whichever provides longer
coverage for you. Apple will continue to evaluate the repair data and will
provide further repair extensions as needed.
The repairs outlined in this program, including shipping charges, are
covered at Apple's cost.
Either an Apple technical support representative or an Authorized Apple
Service Provider (AASP) will determine if the component failure identified
for the Expanded iBook Logic Board Repair Extension Program affects your
computer and, if so, arrange for the repair. If your iBook is eligible for
this program, it will be repaired at Apple's cost, including shipping
charges. Repair may include repair or replacement of the main logic board.
To participate in the program, call the appropriate Apple Contact Center for
the country in which you are located, or contact a local AASP. The U.S.
support number is 1-800-275-2273.
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