Re: Are batteries covered under Applecare?

Jim Eddy Fri, 15 Oct 2004 14:47:12 -0700

The Apple rep told me that batteries are considered disposable, like the tires on a car. I bought a high capacity Newer battery. I can't compare it to an apple battery since I just got the Tibook used, but battery life seems quite good. The one I replaced had a life of 5 minutes.

On Oct 12, 2004, at 1:48 PM, Tim Hodgson wrote:

On Tue, Oct 12, 2004 at 6:41 pm +0100, Tim Hodgson wrote:
On Mon, Oct 11, 2004 at 4:49 am -0400, Jim Eddy wrote:
I just bought a used TiBook with 8 months remaining on the computer. The battery runs down to nothing in about 5 minutes, recharges to 100% in about the same time, but no lights will light. Sounds dead to me, unless there's some magic to perform. Can it be replaced under Applecare?
I'm pretty sure that strictly, the answer's no; Apple specifically changed the T&Cs a while back to exclude batteries. However, sometimes it seems to depend on who you speak to at Apple :)
Although having said that, it'd be worth checking your Applecare booklet. If it has the old version of the clause listing the items not covered, which *doesn't* mention batteries, I'd say you've got a case.
TimH
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Re: Are batteries covered under Applecare?

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