We have five computers connected through a Netgear wireless router to
DSL. The wireless computers are my PowerBook and my son's PC laptop.
The wired computers are my iMac and my sons' PC towers. Last summer
when we made the switch to DSL, everyone said, "Get a Netgear router!"
While the wired computers are always able to be online, the wireless
connection sometimes doesn't work. The fix was to disconnect the
router's power for a moment, then plug it back in, and the two wireless
computers would have the signal restored. Since mid-December, the
wireless part hasn't worked at all. Well, let me take that back: one
day out of the clear blue it did work. Of course, now everyone is
telling us, "Why did you get a Netgear? You should have gotten a
Linksys!" Our ISP suggested looking for firmware updates on the
router, which we did. Netgear's tech support explained a fix, which
didn't help, then sent us to "critical care tech support" and they
recommended the same fix as the first group. We are currently
ping-ponging emails back and forth trying to determine the problem. I
am really thinking of buying an Airport Extreme base (or that "pre-N"
router with the three antennas) for the wireless computers, and
leaving the wired computers on the existing system. However, I hate to
have to buy another router when we already have one. (Planned
obsolescence?)
Does anyone have a suggestion?
Thanks,
Claire
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