When I was at the Apple Store for a problem (it is 85 miles away) a AlBook
came in for a customer that had the top replaced and it had a plastic sheet
stuck to it for protection during shipping. I would think the Apple Store is
your best bet for the best service, even though the drive is a pain.

By the way the Genius Bar diagnosed the problem in about five minutes that I
had spent at least five hours on the phone with Applecare for with no
success.

Tom

On 5/26/05 1:32 AM, "Jason" <[EMAIL PROTECTED]> wrote:

> I just got my powerbook back from its second trip to texas for work,
> and they scratched up the top panel of my powerbook. No biggie, they
> will replace it, but, unless i want to send it back to texas AGAIN, I
> need to find a place with a certified tech to replace the panel....
> I went to the local store, and for that kind of work, they ship it to
> texas.. id rather not have it gone another week... any thoughts? I
> live in central cali, and the nearest "Apple" store is about an
> hour.. think they can do it? The local place here said they could
> over the phone, only when i got there did the story change...


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