on 24/08/2001 21:00, (G-List) at [EMAIL PROTECTED] wrote:

> I disagree Phil.  You don't advertise something for sale unless you have it in
> stock and can provide it.  There are false advertising laws to stop that very
> act
> as well as other illegal business practices.  I would call them and let them
> know
> (politely) that you are going to alert every mac owner that you can via
> newsgroup
> and mailing list about the way you were treated, and warn them away from that
> company.

I have to agree with Kyle, as well as with his suggested action. I had the
same thing happen to me with Smalldog (normally an excellent online store)
and when I raised a stink and mentioned that I would hate to have to inform
all the Mac users on all the Mac mail lists that I subscribe to that the
usually excellent Smalldog has started going downhill blahblahblah, they got
back to me after a couple of days and offered a similar product at the same
price (at cost, they said), and I accepted. (N.B. All contact was by email,
as I'm in Italy; in other words, it would have been relatively easy to "blow
me off"). In short, this approach works, especially if the dealer is a
mainly Mac reseller; maybe Mac users shop more word of mouth (or mouse).

Chris H 


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