Danielle,
What make and model HD did CompUSA sell you?
What made it incompatible after nearly a year in service?
How did the folks at the Apple Store mount your drive in order to copy data, and what make/model HD did they swap you for?
DaleH
Hi All,
I think there was another person on this list that had the same problem as me but a different machine. I hope my found answer helps someone.
Well the mystery of the HD that wouldn't mount is no longer a mystery.
When I bought the HD, I had asked which HD would fit in my machine. They told me "All of them". So I picked one and had them (CompUSA) install it.
After a couple times it did not work and I could not figure it out and they would not look at it without charging me; even though it was less than 1 year since purchase.
Anyway, yesterday, we took it to the new Apple store here. They determined that the HD was incompatible with the G3AIO. They set it up so that I could copy needed stuff from the old HD, transfered it to their old HD that they had from part, and installed it in the G3 for $0. I traded them the perfectly good incompatible HD for one they had had from parts. Fair deal. G3 forks great now.
I plan to email CompUSA about all the nonsense that they have given me and the lack of support at the store here.
Danielle
D
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