On Jun 16, 2009, at 10:56 AM, John Callahan wrote:
> > Would someone please tell me why when I start to print from my G4 > PowerMac QuickSilve(2002) to my hp photosmart 7960 I have to unplug > the USB and power supply to get it to work. First question...is this new behavior or has it always behaved like this? > I have reinstalled the > printer app and down loaded and installed the latest version, no > help. Trying to get help from HP is useless and senseless. Well I'll second you on that last point! The errors will be logged in two possible places, both viewable in the Console application in /Applications/Utilities. Look for entries about USB at the time you print when this happens, and click the 'More Logs' icon, and click the little reveal arrows next to /var/log then next to /cups and look at the error_log at the time you print. At a guess, something's falling asleep (printer or computer) and not waking up. The logs may give us more information. I'm kind of surprised that you have to do both... Another thing to do, Look at System Profiler under the USB section *before* you print when you would normally have to do this. See if the printer is listed there as connected. Unplug the USB and reconnect it if it isn't, click refresh and see if it shows up. Lastly (or maybe firstly, depending on your circumstances) Have you tried the simple? Replace the USB cable? 4-leggers, particularly the feline sort have a tendency to enjoy chewing on cables... -- Bruce Johnson University of Arizona College of Pharmacy Information Technology Group Institutions do not have opinions, merely customs --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed Low End Mac's G3-5 List, a group for those using G3, G4, and G5 desktop Macs - with a particular focus on Power Macs. The list FAQ is at http://lowendmac.com/lists/g-list.shtml and our netiquette guide is at http://www.lowendmac.com/lists/netiquette.shtml To post to this group, send email to g3-5-list@googlegroups.com To unsubscribe from this group, send email to g3-5-list-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/g3-5-list?hl=en Low End Mac RSS feed at feed://lowendmac.com/feed.xml -~----------~----~----~----~------~----~------~--~---
