On Apr 30, 2012, at 2:44 PM, Bruce Johnson wrote: > The one thing that drives me absolutely nucking futz as a IT support person > is : > > " got an error message (can't remember exact words)." (or my favorite: "I got > an error, I didn't write it down because it was all computer gobbldeygook") > followed by the clear expectation that I am clairvoyant and can magically > know what went wrong..
Actual real-life helpdesk request that we got JUST this morning: "I walked into the lab this morning to find the dreaded blue screen on <name redacted>. It is first time it has come up, so I simply restarted the PC. Is this an indication of potentially bad hard drive?" -- Bruce Johnson University of Arizona College of Pharmacy Information Technology Group Institutions do not have opinions, merely customs -- You received this message because you are a member of G-Group, a group for those using G3, G4, and G5 desktop Macs - with a particular focus on Power Macs. The list FAQ is at http://lowendmac.com/lists/g-list.shtml and our netiquette guide is at http://www.lowendmac.com/lists/netiquette.shtml To post to this group, send email to g3-5-list@googlegroups.com For more options, visit this group at http://groups.google.com/group/g3-5-list
