On Sep 4, 2013, at 10:08 AM, Nikos Sidiropoulos wrote:

> Hi Nate
> 
> Yes, it is a multiprocess setup. But is it because we have more than one 
> web-servers, handlers or both?
> 
> Because if it's just the web-servers I could just scale it down to one since 
> it doesn't seem necessary with our number of users. It's would be nice not to 
> have to restart even for the tool-shed tools. 

The problem in this case is that one of the web server processes loaded the 
shed tool but none of the handlers did.  Scaling back to a single web process 
won't solve the problem since the handler(s) will still need to load the tool.  
Unfortunately you'll have to restart all processes (except, technically, the 
one web process which happened to install the tool).  The only way to avoid the 
restart is to have a single process for all tasks (web serving and job 
handling), which comes at a performance penalty.

--nate

> 
> Bests,
> Nikos
> 
> 
> 2013/9/4 Nate Coraor <n...@bx.psu.edu>
> On Sep 4, 2013, at 9:17 AM, Nikos Sidiropoulos wrote:
> 
> > Hi Bjørn
> >
> > > that does not look like a bismark error. Is it happen with other tools
> > > as well?
> >
> > No, I have only experienced it with Bismark.
> >
> > > Not sure, sorry. But you should migrate to the new job configuration,
> > > better sooner than later.
> >
> > I am starting to get that idea. There are jobs still running on the server. 
> > When they're done I'll migrate it and get back to you if the problem is 
> > fixed or not.
> 
> Hi Nikos,
> 
> The old-style configuration is still supported for now.  I suspect this may 
> be a problem of the tool not loading in the handler application.  Are you 
> running a multiprocess Galaxy setup?  If so, you will need to restart all 
> Galaxy processes after installing tools from the tool shed.
> 
> --nate
> 
> >
> > Bests,
> > Nikos
> > ___________________________________________________________
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> 


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