Hi Yec'han, Could you check that the 'password' column for the user in question in the 'galaxy_user' table in the database does not begin with $PBKDF2$?
If not, do you have any debug logs from the FTP session and server that provide details on the failure? --nate On Wed, Mar 5, 2014 at 10:36 AM, Yec'han Laizet <ylai...@pierroton.inra.fr> wrote: > Hello, > > does anybody have any idea of what I can do to fix the problem? > > Maybe an update is required? I currently use the changeset: > 11219:5c789ab4144a > > thanks > > > Yec'han > > > ================================================ > > Dr. Yec'han LAIZET > Ingenieur Bioinformatique > Tel: +33 (0)5 57 12 27 75 > _________________________________ > > INRA-UMR BIOGECO 1202 > Equipe Genetique > 69 route d'Arcachon > 33612 CESTAS > ================================================ > > Le 18/02/2014 08:39, Yec'han Laizet a écrit : > >> Hi Bjoern, >> >> I indeed followed the wiki tutorial to set up my FTP service some time >> ago. It seems, as you suggest, that newly created users cannot connect by >> SFTP. >> I followed the fix by putting the use_pbkdf2 = False line just below the >> [app:main] and restarted the galaxy server. I have reseted a newly created >> user password but it still does not work. >> >> Yec'han >> >> >> ================================================ >> >> Dr. Yec'han LAIZET >> Ingenieur Bioinformatique >> Tel: +33 (0)5 57 12 27 75 >> _________________________________ >> >> INRA-UMR BIOGECO 1202 >> Equipe Genetique >> 69 route d'Arcachon >> 33612 CESTAS >> ================================================ >> >> Le 17/02/2014 18:12, Björn Grüning a écrit : >>> >>> Hi Yec'han, >>> >>> please have a look at >>> >>> https://wiki.galaxyproject.org/Admin/Config/Upload%20via%20FTP >>> >>> If you are running postgres and you only newly created users can't access >>> the server its probably due to encryption changes. Set use_pbkdf2 = False >>> and reset all passwort for new users. >>> >>> Cheers, >>> Bjoern >>> >>> >>> Am 17.02.2014 17:27, schrieb Yec'han Laizet: >>>> >>>> Hello, >>>> >>>> I set up a FTP server with SFTP support on my galaxy instance. I have a >>>> strange behavior when trying to connect by SFTP. Some users cannot >>>> authentify (access denied) whereas other can. >>>> As all users can login to the web interface with their credentials, I >>>> wanted to check if the length of the password could be the problem with >>>> SFTP. To do so, I went to the admin interface to reset the password of a >>>> user who could connect by SFTP. Then, this user can connect to the galaxy >>>> web interface with the new password but not by SFTP ; if we use the old >>>> password, it still works for SFTP authenfication as if both passwords are >>>> independent. >>>> >>>> Could you help me to solve the problem? >>>> >>>> Yec'han >>>> >>>> >>>> ================================================ >>>> >>>> Dr. Yec'han LAIZET >>>> Ingenieur Bioinformatique >>>> Tel: +33 (0)5 57 12 27 75 >>>> _________________________________ >>>> >>>> INRA-UMR BIOGECO 1202 >>>> Equipe Genetique >>>> 69 route d'Arcachon >>>> 33612 CESTAS >>>> ================================================ >>>> >>>> ___________________________________________________________ >>>> Please keep all replies on the list by using "reply all" >>>> in your mail client. To manage your subscriptions to this >>>> and other Galaxy lists, please use the interface at: >>>> http://lists.bx.psu.edu/ >>>> >>>> To search Galaxy mailing lists use the unified search at: >>>> http://galaxyproject.org/search/mailinglists/ >>> >>> >>> ___________________________________________________________ >>> Please keep all replies on the list by using "reply all" >>> in your mail client. To manage your subscriptions to this >>> and other Galaxy lists, please use the interface at: >>> http://lists.bx.psu.edu/ >>> >>> To search Galaxy mailing lists use the unified search at: >>> http://galaxyproject.org/search/mailinglists/ >> >> >> ___________________________________________________________ >> Please keep all replies on the list by using "reply all" >> in your mail client. To manage your subscriptions to this >> and other Galaxy lists, please use the interface at: >> http://lists.bx.psu.edu/ >> >> To search Galaxy mailing lists use the unified search at: >> http://galaxyproject.org/search/mailinglists/ > > > ___________________________________________________________ > Please keep all replies on the list by using "reply all" > in your mail client. To manage your subscriptions to this > and other Galaxy lists, please use the interface at: > http://lists.bx.psu.edu/ > > To search Galaxy mailing lists use the unified search at: > http://galaxyproject.org/search/mailinglists/ ___________________________________________________________ Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/
