Hi Ravi,
Are your datasets stored on a shared filesystem (e.g. NFS)? If yes,
you could try setting `retry_job_output_collection` to something > 0
in universe_wsgi.ini? NFS attribute caching can produce behavior like
this.
--nate
On Wed, Mar 5, 2014 at 11:46 AM, Sanka, Ravi <rsa...@jcvi.org> wrote:
> Greetings,
>
> Since yesterday, I have been experiencing an unusual problem with Uploading
> files.
>
> Seemingly at random, an uploaded will finish successfully (history item in
> green) but no preview is available. Under the title of the item, the keyword
> "empty" is found and preview box says "no peek". Such an item cannot be
> previewed or downloaded; attempts to do so result in this error displayed in
> the browser:
>
> """""""""""""""
> OK
>
> The requested URL /datasets/{API ID}/display/ was not found on this server.
>
> ________________________________
> Apache/2.2.25 (Unix) mod_ssl/2.2.25 OpenSSL/1.0.0-fips DAV/2 Server at <our
> galaxy URL> Port 80
> """""""""""""""
>
> However, the Full Path of the item is still valid and, when viewed in
> command line, shows all the data. Furthermore, the item can still be used in
> tools and so forth.
>
> I and other users have tried multiple attempts at uploading the exact, same
> file (a small FASTA) and the results are the same: sometimes this issue is
> present, other times it is not. There seems to be no pattern nor are there
> any errors in the paster.log.
>
> ----------------------------------------------
> Ravi Sanka
> ICS - Sr. Bioinformatics Engineer
> J. Craig Venter Institute
> 301-795-7743
> ----------------------------------------------
>
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