This sounds like a cache issue. Both of these scripts have been removed from 
the distribution, so they should be absent from the distribution. Can you try 
clearing your cache and see if that fixes the issue?

Thanks,
J.

--
Jeremy Goecks
Assistant Professor of Computational Biology
George Washington University



On Mar 26, 2014, at 4:39 AM, Charles Girardot <charles.girar...@embl.de> wrote:

> Hi Jeremy,
> 
> After checking, the two js scripts are absent from the release:
> 
> backbone-relational.js ( static/scripts/packed/libs/backbone/ )
> galaxy.utils.js ( static/scripts/packed/utils/ )
> 
> bw
> 
> C
> 
> On 25 Mar 2014, at 16:16, Shu-Yi Su wrote:
> 
>> Hi Jeremy,
>> 
>> Thank you very much for the reply.
>> 
>> Yes, we are running on galaxy-dist, and manually pulled to update our 
>> installation. The release version is vrelease_2014.02.10--2--29ce93a13ac7.
>> I have tried safari and firefox. Both are not working.
>> Here is the error massage from console:
>> [Error] Failed to load resource: the server responded with a status of 404 
>> (Not Found) (backbone-relational.js, line 0)
>> [Error] Failed to load resource: the server responded with a status of 404 
>> (Not Found) (galaxy.utils.js, line 0)
>> [Error] Error: Script error for: libs/backbone/backbone-relational
>> http://requirejs.org/docs/errors.html#scripterror
>>      defaultOnError (require.js, line 1)
>>      onError (require.js, line 1)
>>      onScriptError (require.js, line 1)
>> [Error] Error: Script error for: utils/galaxy.utils
>> http://requirejs.org/docs/errors.html#scripterror
>>      defaultOnError (require.js, line 1)
>>      onError (require.js, line 1)
>>      onScriptError (require.js, line 1);;;
>> 
>> We are also wondering if there is anything we didn't set up probably for our 
>> universe_wsgi.ini file.
>> 
>> Thank you.
>> 
>> Best,
>> Shu-Yi
>> 
>> 
>> On Mar 25, 2014, at 4:05 PM, Jeremy Goecks wrote:
>> 
>>> Providing some additional information will help diagnose the problem:
>>> 
>>> *are you running galaxy-dist? If so, have you manually pulled and applied 
>>> commits from galaxy-central? If so, which ones?
>>> *which Web browser are you using?
>>> *can you please open the JavaScript console in your browser and provide any 
>>> errors that you see?
>>> 
>>> Thanks,
>>> J.
>>> 
>>> --
>>> Jeremy Goecks
>>> Assistant Professor of Computational Biology
>>> George Washington University
>>> 
>>> 
>>> 
>>> On Mar 24, 2014, at 11:38 AM, Shu-Yi Su <shu-yi...@embl.de> wrote:
>>> 
>>>> Hi all,
>>>> 
>>>> We have recently updated our local Galaxy installation to  
>>>> vrelease_2014.02.10--2--29ce93a13ac7 (database version is 118). I found 
>>>> that the Trackster is not working. I have checked the latest commits 
>>>> related to Trackster bugs. So i have updated theses files:
>>>> ./static/scripts/viz/trackster.js (commits date: 2014-02-28)
>>>> ./static/scripts/viz/trackster_ui.js (commits date: 2014-02-28)
>>>> ./static/scripts/viz/trackster/tracks.js (commits date: 2014-03-16)
>>>> ./static/scripts/utils/utils.js (commits date: 2014-03-19)
>>>> ./static/scripts/utils/config.js (commits date: 2014-03-15)
>>>> 
>>>> But, it is still not working. I have tried different format…bam, bed, 
>>>> sam….all are not working.
>>>> I looked into all possible files I can think about that might cause the 
>>>> problems but still don't have any clues. 
>>>> I also looked into the log, and there is no error, but i noticed that 
>>>> there is difference from the log where the trackster was working in 
>>>> previous installation.
>>>> The log where the trackster is not working:
>>>> 1. "GET 
>>>> /galaxy-dev/visualization/trackster?dataset_id=f04ecb1d3d259245&hda_ldda=hda
>>>>  
>>>> 
>>>> The log where the trackster is working (from the old installation):
>>>> 1. "GET 
>>>> /galaxy/visualization/trackster?dataset_id=5d38b380cba2f4a6&hda_ldda=hda……
>>>> 2. "GET 
>>>> /galaxy/api/datasets/5d38b380cba2f4a6?hda_ldda=hda&data_type=converted_datasets_state….
>>>> 3. "GET /galaxy/api/datasets/5d38b380cba2f4a6?data_type=data&chrom=chr2L…..
>>>> 
>>>> It looks like that the trackster in new version of Galaxy does not execute 
>>>> the second and the third steps.
>>>> 
>>>> Here is the screen shot when i clicked "View in new visualization" (there 
>>>> is nothing shown up---blank)
>>>> 
>>>> Any ideas or suggestions are appreciated.
>>>> 
>>>> Thank you very much.
>>>> 
>>>> Best,
>>>> Shu-Yi
>>>> 
>>>> <PastedGraphic-1.tiff>
>>>> 
>>>> ___________________________________________________________
>>>> Please keep all replies on the list by using "reply all"
>>>> in your mail client.  To manage your subscriptions to this
>>>> and other Galaxy lists, please use the interface at:
>>>> http://lists.bx.psu.edu/
>>>> 
>>>> To search Galaxy mailing lists use the unified search at:
>>>> http://galaxyproject.org/search/mailinglists/
>>> 
>>> ___________________________________________________________
>>> Please keep all replies on the list by using "reply all"
>>> in your mail client.  To manage your subscriptions to this
>>> and other Galaxy lists, please use the interface at:
>>> http://lists.bx.psu.edu/
>>> 
>>> To search Galaxy mailing lists use the unified search at:
>>> http://galaxyproject.org/search/mailinglists/
>> 
>> ___________________________________________________________
>> Please keep all replies on the list by using "reply all"
>> in your mail client.  To manage your subscriptions to this
>> and other Galaxy lists, please use the interface at:
>> http://lists.bx.psu.edu/
>> 
>> To search Galaxy mailing lists use the unified search at:
>> http://galaxyproject.org/search/mailinglists/
> 


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