Hi Emily,

We might be able to track this down on our side if you provide the URL and HTTP 
method that caused this error and the time it occurred at.

Thanks,
--nate

On Aug 11, 2014, at 9:20 AM, John Chilton <jmchil...@gmail.com> wrote:

> Hello,
>  
>   Sorry for the delay - please keep all correspondences on galaxy-dev to 
> maximize the likelihood someone will respond and respond promptly. I do not 
> know what would cause this error - does anyone else have any ideas?
> 
> -John
> 
> 
> On Mon, Aug 4, 2014 at 2:07 PM, Beck, Emily A <emily-b...@uiowa.edu> wrote:
> Sorry for my delayed response.  The error is on the main public server, and 
> happens when I try to map with Bowtie for Illumina.  Thank you.
> 
> ~Emily
> 
> 
> 
> Emily Beck
> PhD Candidate
> Llopart Lab
> 469 Biology Building
> Iowa City, IA 52242
> Lab: (319)335-3430
> From: John Chilton [jmchil...@gmail.com]
> Sent: Tuesday, July 22, 2014 4:06 PM
> To: Beck, Emily A
> Cc: galaxy-...@bx.psu.edu
> Subject: Re: [galaxy-dev] Galaxy error
> 
> Hello,
> 
> Thanks for the bug report. Is this on the main public server (usegalaxy.org) 
> or a local instance at the University of Iowa?
> 
> -John
> 
> 
> On Wed, Jul 16, 2014 at 10:39 AM, Beck, Emily A <emily-b...@uiowa.edu> wrote:
> 
> Hello, 
> 
> I have repeatedly gotten the following error message when attempting to use 
> both the mapping and pileup functions in Galaxy.  I am using files that I 
> have previously used successfully with these functions, and cannot fix it.
> 
> Thank you.
> 
> ~Emily Beck
> 
> 
> user  
> username      emilybeck
> quota_percent 19
> total_disk_usage      52086193970
> nice_total_disk_usage 48.5 GB
> email emily-b...@uiowa.edu
> is_admin      false
> tags_used     
> model_class   User
> id    03f0554e2314759e
> source        HDACollection(f313d1d65c4ee57e,451)
> xhr   
> readyState    4
> responseText  {"err_msg": "Uncaught exception in exposed API method:", 
> "err_code": 0}
> responseJSON  
> err_msg       Uncaught exception in exposed API method:
> err_code      0
> status        500
> statusText    Internal Server Error
> responseHeaders       
> Server        nginx/1.4.7
> Date  Wed, 16 Jul 2014 15:19:52 GMT 
> Content-Type  application/json
> Transfer-Encoding     chunked
> Connection    keep-alive
> Cache-Control max-age=0,no-cache,no-store
> options       
> data  
> parse true
> emulateHTTP   false
> emulateJSON   false
> 
> 
> Emily Beck
> PhD Candidate
> Llopart Lab
> 469 Biology Building
> Iowa City, IA 52242
> Lab: (319)335-3430
> 
> ___________________________________________________________
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