Hi all, I have been trying to upload my data files from FTP to Galaxy. It worked perfectly yesterday. But now it did not run when I upload. The status is like" Job is waiting to run". But I have waited for many hours. Do you guys know what the problem is? Thanks Thanh
On Tue, Jun 11, 2013 at 9:40 PM, Jennifer Jackson <j...@bx.psu.edu> wrote: > Hi Thanh, > > I am glad the password reset worked. This new issue was on our side and > has been corrected again. Please try the FTP upload now. Our apologies for > the multiple problems confusing the process, > > Jen > Galaxy team > > On 6/11/13 3:42 PM, Hoang, Thanh wrote: > > Hi all, > I just finished uploading 2 files via FTP and I have some more files to be > uploaded. After an Internet disconnection, I got the same problem like > Delong had. I got this message: > "530 Sorry, the maximum number of clients (3) for this user are already > connected > Error: Critical error > Error: Could not connect to server" > > I tried to re-connect but it still did not work. Could anyone please > help me with this? > Regards > Thanh > > > On Tue, Jun 11, 2013 at 4:16 PM, Jennifer Jackson <j...@bx.psu.edu> wrote: > >> Hello Delong, >> >> This was a temporary issue during a short time window yesterday. Letting >> us know about it is always OK, but then going back in and trying to connect >> again in the right solution, as it will generally clear up. If you haven't >> been able to make the connection by now (I just tested it again right now, >> and it is functioning for me), please let us know, >> >> Best, >> >> Jen >> Galaxy team >> >> On 6/10/13 10:50 AM, Delong, Zhou wrote: >> >> Hello, >> I was using the ftp uploading via filezilla. It worked perfectly this >> morning, but after a disconnection of the internet I can no longer upload >> any file. This is the message I got: >> 530 Sorry, the maximum number of clients (3) for this user are already >> connected >> I restarted my computer and shut down the program for 30 minutes hoping >> the server will reset the connection but it didnt work. I've done some >> search on the internet but nothing helped. >> I noticed that this problem has already been mentioned on the ML but the >> solution was not given. Anyone could help please? >> Thanks >> Delong >> >> >> ___________________________________________________________ >> The Galaxy User list should be used for the discussion of >> Galaxy analysis and other features on the public server >> at usegalaxy.org. Please keep all replies on the list by >> using "reply all" in your mail client. For discussion of >> local Galaxy instances and the Galaxy source code, please >> use the Galaxy Development list: >> >> http://lists.bx.psu.edu/listinfo/galaxy-dev >> >> To manage your subscriptions to this and other Galaxy lists, >> please use the interface at: >> >> http://lists.bx.psu.edu/ >> >> To search Galaxy mailing lists use the unified search at: >> >> http://galaxyproject.org/search/mailinglists/ >> >> >> -- >> Jennifer Hillman-Jackson >> Galaxy Support and Traininghttp://galaxyproject.org >> >> >> ___________________________________________________________ >> The Galaxy User list should be used for the discussion of >> Galaxy analysis and other features on the public server >> at usegalaxy.org. Please keep all replies on the list by >> using "reply all" in your mail client. For discussion of >> local Galaxy instances and the Galaxy source code, please >> use the Galaxy Development list: >> >> http://lists.bx.psu.edu/listinfo/galaxy-dev >> >> To manage your subscriptions to this and other Galaxy lists, >> please use the interface at: >> >> http://lists.bx.psu.edu/ >> >> To search Galaxy mailing lists use the unified search at: >> >> http://galaxyproject.org/search/mailinglists/ >> > > > -- > Jennifer Hillman-Jackson > Galaxy Support and Traininghttp://galaxyproject.org > >
___________________________________________________________ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using "reply all" in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/
