With the gma titles, if you run the game you will be given a form to fill in
to request key replacements. I don't know how automated this process is, but
certainly on the two or three occasions I've been through that form myself
I've always had a response extremely quickly, within at least a couple of
days.
If you did go through the form and send all the info, I imagine it might be
simply that David greenwood is on holiday, how long as it been sinse you
E-mailed them?
Beware the grue!
Dark.
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