Simple enough. Follow the directions given in the message you continue to receive. Call the bank or the credit card issuer. ----- Original Message ----- From: "Søren Jensen" <[EMAIL PROTECTED]> To: "Gamers Discussion list" <gamers@audyssey.org> Sent: Friday, March 23, 2007 11:05 AM Subject: Re: [Audyssey] Things to know when you order Sarah
Hi. I don't understand why my visa-card doesn't work in the shop. I'm always getting the following message: Your credit card was declined. Please try another card or contact your bank for more info. I'm sure my credit card works. I have tried to ordre the game directly from the game and sended my ordre in a mail to Phil, but he said you haven't set up a vendor shopping card so he can complete the ordre. It could be nice if you could set up the vendor shopping card to Phil so I can use my credit card. Best regards Søren. Mail & MSN: [EMAIL PROTECTED] Webside: http://www.coolfortheblind.dk ----- Original Message ----- From: "Draconis Entertainment" <[EMAIL PROTECTED]> To: "Gamers Discussion list" <gamers@audyssey.org> Sent: Friday, March 23, 2007 3:34 PM Subject: [Audyssey] Things to know when you order Sarah > Greetings all, > > We're getting drowned in countless emails about ordering this title, so > we thought we'd post and make a few things a little more clear. Please > pass on this message to anyone you feel may benefit from it. > > When you order Sarah, it is important to realize there are three > companies involved in the processing of your order. Draconis processes > the order initially. Once we receive verification that payment has > cleared, we pass the order to PCS Games, who in turn have GMA Games > generate the key for the game. This entire process takes a little > longer than if it was just us generating key and processing orders for > our in-house titles. > > If you order through PayPal, it may take a little longer to get > clearance for the payment. Until we get that, the order is held. Once > we do get it, it is passed to PCS Games. > > Right now we have a tremendous backlog of emails of people wondering why > they didn't receive their keys immediately. This would be time > consuming enough, but many of those people have emailed multiple times > without waiting more than a few minutes for a response. Please, if you > are sending an email to us, give us time to answer, especially right > now. I currently have more than 100 emails from people wanting to know > where their keys are, many of whom have surely already received their > keys by now. A great many of our customers have emailed as many as 5 or > 10 times asking the same thing, and the game's bearly been out a week. > > All of this slows down the process over all. A little patience goes a > long way, folks. *smile* > > > _______________________________________________ > Gamers mailing list .. Gamers@audyssey.org > To unsubscribe send E-mail to [EMAIL PROTECTED] You can > visit > http://audyssey.org/mailman/listinfo/gamers_audyssey.org to make > any subscription changes via the web. > > > -- > No virus found in this incoming message. > Checked by AVG Free Edition. > Version: 7.5.446 / Virus Database: 268.18.17/730 - Release Date: > 22-03-2007 07:44 > > _______________________________________________ Gamers mailing list .. Gamers@audyssey.org To unsubscribe send E-mail to [EMAIL PROTECTED] You can visit http://audyssey.org/mailman/listinfo/gamers_audyssey.org to make any subscription changes via the web. _______________________________________________ Gamers mailing list .. Gamers@audyssey.org To unsubscribe send E-mail to [EMAIL PROTECTED] You can visit http://audyssey.org/mailman/listinfo/gamers_audyssey.org to make any subscription changes via the web.
