Hi Richard,
I would love to be able to reply to emails the instant I get them, but
there isn't a need to go to a mailing list within 1 day of sending an
email to us. We're looking into the stuff you've sent, and I'll reply
with our support email.

Thanks!
-Ryan
On Tue, Apr 19, 2011 at 7:42 PM, Richard Sherman <squir...@gmail.com> wrote:
> Hi,
>
> Recently had two problems with thHi e downloadable version of the rs game
> client software. I have emailed them, but no response. So that is why I am
> asking here.
>
> 1. I've had the game freeze up on me 3 different times. One time was on a
> monopoly board. I was playing against 2 bots when it was a bots turn. The
> bot was putting houses on a property when it froze up. I left the table,
> came back in and it was still froze up. I eventually had to quit the game.
>
> The other two times was while playing black jack. I was playing with another
> person. We put our bets on the table, and the dealer never dealt. When the
> other person stood up, it kicked me off the table. We went back in and
> started playing again when it froze up again in the same situation.
>
> 2. This problem is in the monopoly game. This particular nuisance I have not
> written to RS games about, but thought I would post it here.
>
> The problem is a focus issue. I am playing the rs games on a windows 7 32
> bit machine running jaws 12. The problem arises when the appropriate window
> does not have focus.
>
> For instance, you just rolled doubles. You move to a property you want to
> buy. But instead of being able to buy it, the roll menu is in focus. You
> have to roll again before the option to buy the property is available. So
> you end up buying the property after you have already rolled again.
>
> Or, a more major problem is when you are managing assets, and you hit enter
> on a property to build houses, mortgage, etc, many times it will lose focus.
> You hit buy house, it builds the house. But then dumps you back to the roll
> menu. You go back to manage  assets, select the property, select build
> house, and it says invalid. The reason it is invalid is that the other two
> menu selections windows are still open and causing it to be invalid. So one
> has to jump through many hoops for it to gain focus on those open windows
> and get them closed before proceeding. Sometimes this has taken me many
> minutes to just build a couple of houses. I've even exited and logged back
> on to clear this up. Quite, quite annoying.
>
> There also has been instances where after my turn was over, I could press
> the up or down arrow key and windows would be there. Hitting enter on the
> appropriate item will cause that window to disappear. I've even gotten to
> roll when it wasn't my turn because of these ghost windows.
>
> Has anyone else experienced these problems or annoyances? How did you
> resolve them.
>
> BTW, does anyone think the sounds are too loud? I only have one sound card
> for both jaws and any other sounds. The main sound that plays when selecting
> a game or table is too loud and must be turned down in order to hear the
> selections. The background sounds that play during game play many times
> overwhelms jaws and I have to wait for it to stop playing in order to
> continue. I think that once the volume for the primary sound is set, this
> setting should be saved in the game so that the next time the game launches
> or you switch tables, it doesn't go back to full volume.
>
> Thanks in advance.
>
> Rich
>
>
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