Hello.

I'm the administrator of a couple of gnatboxes, using the 3.2.7 version of
the software. We have some remote users that connect to our facilities using
the VPN client provided by GTA.

>From time to time, we have problems with the VPN connections. Without
changing anything, the remote user is not capable to connect to the servers,
because the IP is not visible from the client. The VPN seems to be
established between the client and the firewall. The logs from a successful
connection and a non successful connection are slighly different. Here you
have an example:

Connection OK:
Oct  2 09:31:02 firewall-alt IKE: License reserved for "[EMAIL PROTECTED]"
(aaa.127.188.115---bbb.57.108.180).
Oct  2 09:31:02 firewall-alt IKE: IPsec-SA established
aaa.127.188.115->bbb.57.108.180
Oct  2 09:31:02 firewall-alt IKE: IPsec-SA established
bbb.57.108.180->aaa.127.188.115
Oct  2 09:35:43 firewall-alt IKE: IPsec-SA expired
bbb.57.108.180->aaa.127.188.115
Oct  2 09:35:43 firewall-alt IKE: IPsec-SA expired
aaa.127.188.115->bbb.57.108.180
Oct  2 09:37:04 firewall-alt IKE: IPsec-SA established
aaa.127.188.115->bbb.57.108.180
Oct  2 09:37:04 firewall-alt IKE: IPsec-SA established
bbb.57.108.180->aaa.127.188.115
Oct  2 09:41:45 firewall-alt IKE: IPsec-SA expired
aaa.127.188.115->bbb.57.108.180
Oct  2 09:48:10 firewall-alt IKE: License released from "[EMAIL PROTECTED]".

And connection not OK
Oct 29 10:03:03 firewall IKE: IPsec-SA established
aaa.127.188.115->bbb.57.108.180
Oct 29 10:03:03 firewall IKE: IPsec-SA established
bbb.57.108.180->aaa.127.188.115
Oct 29 10:04:20 firewall IKE: IPsec-SA established
aaa.127.188.115->bbb.57.108.180
Oct 29 10:04:20 firewall IKE: IPsec-SA established
bbb.57.108.180->aaa.127.188.115
Oct 29 10:07:44 firewall IKE: IPsec-SA expired
aaa.127.188.115->bbb.57.108.180
Oct 29 10:09:01 firewall IKE: IPsec-SA expired
aaa.127.188.115->bbb.57.108.180

The system is plenty of licenses (we adquired 7 licenses) and there are
always remainig licenses.

Why does the VPN does not work?


Thanks in advance,

Jordi Vila Mas
Responsable Ticnico

GTD SISTEMAS DE INFORMACISN
Pg. Garcia F`ria, 17        E-08005 Barcelona
Tel.: +34 934 939 300    Fax: +34 934 939 302
www.gtd.es    -    [EMAIL PROTECTED]

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