On Mon, 2008-03-31 at 01:07 +0000, Kai-Martin Knaak wrote: > > If they are new signups to the > > email list, they WILL ask the same questions over and over. > > Well, isn't this the reason there are two mailing lists user- and > developer- ? They just happen to look the same because there are not so > many non developer users registered to the list.
geda-user doesn't exist so people can avoid to RTFM, no.. I guess more its to keep devel traffic from boring those who don't care - or to allow it not to get swamped in active user traffic. In reality, neither are much of a problem for us. > > > Try this: > > > > https://answers.launchpad.net/inkscape/+addquestion > > I get "To continue, you must log in to Launchpad." plus a registration > form. After giving away my email address to yet another potential source > of spam I can type my question. Looks sleek :-) > > My main concern is, that somebody will have to watch the launchpad thingy > and answer all the newbie questions. Until there is a user base > comparable with inkscape, this has to be done by developers and long time > users. Is it realistic to do this kind of service in addition to the > mailing lists, the wiki and the official manuals? Its set to email the admins when anyone asks a question.. For now, at least - that means I will answer questions. wikis aren't for asking questions, but I do get your point about collecting information together in one location though. I guess if my goal were to be achieved through the use of "Answers", allowing more users to make first contact, then yes - there could be more work involved. If it were to become too much work, the stock response could resort to being "ask on the geda-user mailing list". -- Peter Clifton Electrical Engineering Division, Engineering Department, University of Cambridge, 9, JJ Thomson Avenue, Cambridge CB3 0FA Tel: +44 (0)7729 980173 - (No signal in the lab!) _______________________________________________ geda-user mailing list geda-user@moria.seul.org http://www.seul.org/cgi-bin/mailman/listinfo/geda-user