On Fri, Oct 7, 2011 at 5:02 PM, Theo10011 <de10...@gmail.com> wrote: > Thanks Sarah. > Also, Leilah, just in case, I would like to inform you that exchanges with > the OTRS agents are supposed to be private, but since you are the customer, > it is your decision to make them public. > Regards > Theo >
That's not quite how I would put it. OTRS agents are not to release ticket contents without permission, but people sending OTRS inquiries are free to release them as they wish. Nathan _______________________________________________ Gendergap mailing list Gendergap@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/gendergap
