i take it you are aware of arbitration http://en.wikipedia.org/wiki/Wikipedia:Arbitration
it works where there is buy-in but there are many cases where not working, and things taken to ani and arbcom. these are broken processes. On Mon, Nov 24, 2014 at 3:36 PM, Krystle <krys...@wikihow.com> wrote: > Not a Wikimedia project (though we do use MediaWiki) but at wikiHow we get > by pretty well without conflict resolution documentation. We have a > mediation team that rarely (well, never) gets used. We've handled conflicts > on a case-by-case basis. When I have an issue between two members escalated > to me, my first way of dealing with it is to order a "cease fire"--no > direct communication between the two parties involved, ever again. This > solves 99% of problems. > > That being said - it works pretty well for our community, its culture, and > the kinds of conflicts that come up here. I'm a fan of minimal > documentation to avoid a culture of wikiLawyering. I know our example might > be unique and not applicable, I just wanted to offer a different > perspective. Not having documentation puts conflict resolution in the hands > of the staff and that requires a high degree of trust, which I think is a > healthy metric for the staff-community relationship in general. > > If you care to provide examples of conflicts that have arisen so far, that > might help guide suggestions for documentation, or handling. > > Hope this helps :) > > -- > Krystle Chung > Community Support > http://www.wikihow.com/User:Krystle > > > > > > On Mon, Nov 24, 2014 at 12:20 PM, Vicky Knox <vknoxsir...@gmail.com> > wrote: > >> Hi gendergap folks! >> >> I hope you're well. :] >> >> I'm writing conflict resolution documentation for LocalWiki ( >> https://localwiki.org/main/Front_Page), a global local knowledge >> commons. Do you have any conflict resolution resources for online >> communities, or conflict resolution examples from Wikimedia projects you'd >> like to recommend? I'm particularly interested in examples of online >> nonviolent communication modalities, and intersectional feminist >> perspectives on online conflict resolution in communities of mixed real >> name and *nym identities. (This all said, I'm open to all suggestions--I've >> lurked this list for a while and highly value the perspectives I've found >> on it.) >> >> Thank you! >> Vicky >> >> _______________________________________________ >> Gendergap mailing list >> Gendergap@lists.wikimedia.org >> https://lists.wikimedia.org/mailman/listinfo/gendergap >> >> > > _______________________________________________ > Gendergap mailing list > Gendergap@lists.wikimedia.org > https://lists.wikimedia.org/mailman/listinfo/gendergap > >
_______________________________________________ Gendergap mailing list Gendergap@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/gendergap
