The Berkman Klein Center for Internet and Society at Harvard University has
four new publications online.  https://cyber.harvard.edu/node/99716

“Understanding Harmful Speech Online: Research Note” is a summary of
current research, with several pages of links at the end.  One phrase that
stood out: "Munger also recently conducted an experiment among groups of
users on Twitter considered harassers on the platform and found that
counter speech using automated bots can impact and reduce instances of
racist speech if 'that subjects… were sanctioned by a high-follower white
male'.”

Two papers are from the Global South. "Grassroots Perspectives on Hate
Speech, Race, & Inequality in Brazil & Colombia" has an entire section on
"counter-speech", or counter narratives, a term that seems to be gaining
some currency.  "Preliminary Findings on Online Hate Speech and the Law in
India" talks about inciting sectarian violence with fake news.

Finally, for an understanding of the definitions of hate speech, forget the
Wikipedia article, which embarrassingly uses the words "politically
correct" and "Newspeak" in the introductory paragraphs, sourced to opinion
pieces by two bloggers who did not even use the words.  The paper “Defining
Hate Speech” gives a thought-provoking overview of various approaches to
identifying hate speech in a text.  One such framework developed by Parekh
noted “three essential features” of hate speech: (1) “it is directed
against a specified or easily identifiable individual or, more commonly, a
group of individuals based on an arbitrary or normatively irrelevant
feature;” (2) the speech “stigmatizes the target group by implicitly or
explicitly ascribing to it qualities widely regarded as undesirable;” and
(3) “because of its negative qualities, the target group is viewed as an
undesirable presence and a legitimate object of hostility.”  Also this,
food for thought about criteria for communication on Wikipedia's talk
pages: "...Ward’s definition, noting that a speaker should be seen as
employing hate speech if 'their attacks are so virulent that an observer
would have great difficulty separating the message delivered from the
attack against the victim'.”
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