Hi everyone;
We're looking to hire a helpdesk manager that is well versed in
both linux and OSX. See the post below for details and feel free to contact
me if you have any questions ([email protected]).
source:
https://lsusystemcareers.lsu.edu/applicants/jsp/shared/frameset/Frameset.jsp?time=1268252052821
Thanks!
Adam
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Job Title:
Manager
Working Title:
User Support Manager
Position Type:
Professional (Unclassified)
Department:
16501 - Center for Computation & Technology
Campus:
0601 - LSU
Summary:
The Manager installs, operates and manages desktops and laptops at the
Center for Computation and Technology (CCT); automates tasks as much as
possible through development of scripts and administration tools;
documents the procedures involved; handles daily maintenance of
production servers; works closely with the Assistant Director of
Research and Advanced Computing in design, deployment and administration
of computing resources; manages Help Desk Ticketing system; acts as
primary contact for all support issues with desktops, laptops, computing
services like e-mail, calendaring, wikis, etc and web-based workflow
systems; works in team with infrastructure group to report and resolve
support issues on all production servers; manages updates and extend
support to CCT website and custom developed applications at CCT; works
with CCT HR and staff to build machine configurations for new hires;
manages inventory of desktops and laptops; assists Assistant Director of
Research and Advanced Computing with equipment recycling and ordering
basic laptop/desktop upgrades for the Center; manages all the Access
Grid and video conferencing nodes at CCT; supports all the Audio/Video
operations both at CCT and at all the events hosted by CCT.
Required Qualifications:
Bachelor's degree in computer science or related field; two years of
Windows/Mac/Linux system administration experience; proven experience
and skill in hardware and software administration, troubleshooting and
support, especially support; familiarity with common network topologies,
protocols, and tools; knowledge of TCP/IP networking; strong programming
and scripting ability (Python, Perl, PHP, bash); should be comfortable
in using at least one of the directory management systems, LDAP is
preferred.
Desired Qualifications:
Extensive knowledge of Linux server administration; basic knowledge of
storage systems; experience with CVS and/or SVN server management;
experience with Mac OS X server; any Database server management
experience; excellent verbal and written skills; outstanding customer
service abilities.
Special instructions to Applicants:
Please provide 3 professional references including name, title, phone
number and e-mail address.
Additional Position Information:
An offer of employment is contingent on a satisfactory pre-employment
background check.
Application deadline is March 19, 2010 or until a candidate is selected.
For more information about the Center for Computation & Technology,
please view our website at www.cct.lsu.edu/home.
BENEFITS: LSU offers outstanding benefits to eligible employees and
their dependents including health, life, dental, and vision insurance;
flexible spending accounts; retirement options; annual and sick leave;
14 paid holidays; wellness benefits; tuition exemption; training and
development opportunities; employee discounts; and more!
--
Adam Yates
Systems Administrator -- Research Infrastructure
Center for Computation and Technology
232 Johnston Hall,
Baton Rouge, LA 70803
W: 225.578.8235 C: 225.663.0218
<[email protected]>
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