So the problem only happened in that particular samsung phone. Perhaps problem in calling browser from j android to open local html page. Not every browser is capable, try install Firefox. You also need to enable storage permission of firefox in system setting, same procedure as that for J android.
On Dec 18, 2017 9:41 PM, "Lippu Esa" <[email protected]> wrote: > Hello, > > I uninstalled, downloaded the latest apk and offline help. The problem > prevails. The phone is Samsung Galaxy A5. > > Esa > > -----Original Message----- > From: General [mailto:[email protected]] On Behalf Of > bill lam > Sent: Monday, December 18, 2017 12:32 PM > To: General forum <[email protected]> > Subject: Re: [Jgeneral] J Android: help crashes J > > Oh sorry I misread your message. My android 6 smartphone can run without > any problems to access help on jsoftware website. Is you help online or > off-line, ie. Help addon installed. However I noticed invoking browser on > emulator always crashed. > > On Dec 18, 2017 6:24 PM, "bill lam" <[email protected]> wrote: > > > The j806 j android apk cannot run on very old devices with armv5 or armv6 > > cpu. But I suspect your dev8ces wouldn't be so ancient. Which apk was > using? > > > > On Dec 18, 2017 6:13 PM, "Lippu Esa" <[email protected]> wrote: > > > >> Hello, > >> > >> I have a Samsung smartphone and a Lenovo Tablet. If I try to access help > >> I get a message that says "J Android has stopped". > >> > >> Any suggestions? > >> > >> Esa > >> ---------------------------------------------------------------------- > >> For information about J forums see http://www.jsoftware.com/forums.htm > > > > > ---------------------------------------------------------------------- > For information about J forums see http://www.jsoftware.com/forums.htm > ---------------------------------------------------------------------- > For information about J forums see http://www.jsoftware.com/forums.htm ---------------------------------------------------------------------- For information about J forums see http://www.jsoftware.com/forums.htm
