I think that the pages that Mimi is working on are really targetted
for the Preview launch timeframe. At that point, I think we want to
deal with all users uniformly...
Ted
On Jun 14, 2007, at 9:14 PM, Aparna Kadakia wrote:
We also have the instructions for dogfooders page which instructs
users on how to report problems, log files, repositories etc.
There is also overlap between this page and the ReportABug page.
http://chandlerproject.org/Projects/InstructionsForDogfooders
Aparna
On Jun 14, 2007, at 6:19 PM, Mimi Yin wrote:
How about this?
http://chandlerproject.org/Journal/ReportABug
At the top, I added a short definition of what a bug is and a
pointer to the Chandler Users list for people who don't feel like
their issue is concrete enough for a bug report.
Right below that are 2 columns, 1 for the Desktop and the other
for Chandler Hub/Server.
The instructions are very brief. Mostly telling you to check to
see if your problem has been logged and a note about what extra
info to include.
I've consolidated the overlapping material at the bottom. It's
mostly process stuff about how to log a good bug report and how
bugs are process.
Anything else we want to add? Do I have the right prioritization
in terms of what info should be above the fold / below the fold?
Mimi
On Jun 14, 2007, at 5:49 PM, Ted Leung wrote:
IOn Jun 14, 2007, at 4:55 PM, Mimi Yin wrote:
http://chandlerproject.org/Projects/ReportingBugs
http://chandlerproject.org/bin/view/Projects/ReportingBugsCosmo
Who is the target audience for Reporting bugs?
Do we expect end-users to report bugs?
I definitely expect end users to report bugs.
Should we unify these pages? There's a lot of overlap and it
seems like for end-users, we mostly want to pinpoint where they
experienced their problem and send them on their way accordingly...
+ Chandler Desktop
+ Chandler Hub / Chandler Server
There's a bunch of common stuff about how/when to file a bug, and
it seems like a waste to duplicate that. But I also agree that
we want it to be clear and easy to report problems on the correct
product.
Ted
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