Hello again Giorgio,

The problem seems to be because of the way the url is formatted.

you have:
ftp://[email protected]:[email protected]:port_number/User/my_lab/my_bedfile.bed

The "@" is likely causing problems. Why this worked on Safari is a bit of a 
mystery, but 
following the specification is the better method anyway.

Please note this section at the bottom of the Custom track submission form:

If a login and password is required to access data loaded through a URL, 
this information can be included in the URL using the format 
protocol://user:[email protected]/somepath. Only Basic Authentication 
is supported for HTTP. Note that passwords included in URLs are not protected. 
If a password contains a non-alphanumeric character, such as @, the character 
must be replaced by the hexidecimal representation for that character. For 
example, 
in the password my...@wk, the @ character should be replaced by %40, resulting 
in the modified password mypwd%40wk.

We definitely encourage keeping data local to your own server and using urls 
for custom
tracks (including those in Sessions), especially for large custom tracks. 

I hope the answers this morning help to solve your current issues, but please 
feel 
free to get back to us if you need more assistance,

Jennifer


------------------------------------------------ 
Jennifer Jackson 
UCSC Genome Bioinformatics Group 

----- "giorgio giurato" <[email protected]> wrote:

> From: "giorgio giurato" <[email protected]>
> To: [email protected]
> Sent: Friday, January 15, 2010 7:11:00 AM GMT -08:00 US/Canada Pacific
> Subject: [Genome] Problem with ftp url
>
> Hi Genome  Browser team.
> I have decided to save the bed file in a mine ftp serve. So, going to
> genome browser, and clicking in add custom tracks, in the  tet box i
> write the ftp url.
> But after, it display the  error:Non-numeric port name
> The ftp url is the following:
> 
> ftp://[email protected]:[email protected]:port_number/User/my_lab/my_bedfile.bed
> 
> where the  username is written in this way
> 
> [email protected]
> 
> aruba.it is the  host domain.
> 
> The port number i use is 21.
> 
> It worked jus one  time, after it didn't work anymore.
> When i paste the  ftp url on browser, like  mozzilla  it works.
> Can you help me?
> Is correct to save the  bed file in a own web server, and put in the
> session of genome browser only the url?
> Is there another possibility to save my data bypassing to save the 
> data in your server?
> Thank you,
> Giorgio Giurato
>  
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