Hello Al, This has been a problem for other users in the past. The solution would be to remove any blocks that Check Point is setting for access to the UCSC website.
I do not know how long you have been using this firewall software, but if it is new, perhaps the block is located in the default settings. If it is not new and you used to have access and do not now, perhaps the block was introduced during an update. How to remove the block or to add the genome browser to the list of accessible sites would be known by Check Point product support team. I found their help page at this location: https://supportcenter.checkpoint.com/supportcenter/index.jsp Thanks, Jennifer --------------------------------- Jennifer Jackson UCSC Genome Bioinformatics Group http://genome.ucsc.edu/ On 2/10/10 7:32 AM, Fakharzadeh, Al wrote: > We are having issues with using your site through our Checkpoint Firewall. > Has anyone else had any similar issues? If so, any solutions to this issue? > > Thanks, > > Al Fakharzadeh > Network Administrator > The Forsyth Institute > 140 The Fenway > Boston, MA 02115 > (617) 892-8278 > > _______________________________________________ > Genome maillist - [email protected] > https://lists.soe.ucsc.edu/mailman/listinfo/genome _______________________________________________ Genome maillist - [email protected] https://lists.soe.ucsc.edu/mailman/listinfo/genome
