Hi Yueming,

I can see both .bam and .bai files;  however, our network software expects the 
the FTP server to support the "SIZE" command, and it looks like your server 
does not:

500 'SIZE /pub/jax-churchill/C3H_chr1_175335000-175400000.bam': command not 
understood.

We use the size and date information to make sure that our cached data is not 
stale due to file update.  I don't think we have encountered this lack of SIZE 
in an ftp server before.  Can you ask your local system administrators if there 
is a way to enable these commands in your ftp server?: SIZE, MDTM, PASV, REST  

Sorry about the inconvenience and hope that helps,  

Angie


----- "Yueming Ding" <[email protected]> wrote:

> From: "Yueming Ding" <[email protected]>
> To: "Davide Cittaro" <[email protected]>, "Jennifer Jackson" 
> <[email protected]>
> Cc: [email protected]
> Sent: Monday, March 15, 2010 12:59:01 PM GMT -08:00 US/Canada Pacific
> Subject: Re: [Genome] custom BAM track
>
> Hi Davide and Jen,
> 
> I have the following the following two files at
> ftp://aretha.jax.org/pub/jax-churchill/:
> 
> C3H_chr1_175335000-175400000.bam<ftp://aretha.jax.org/pub/jax-churchill/C3H_chr1_175335000-175400000.bam>
> 
> C3H_chr1_175335000-175400000.bam.bai<ftp://aretha.jax.org/pub/jax-churchill/C3H_chr1_175335000-175400000.bam.bai>
> 
> Those two files have the same permission settings. I am confused that
> why the bam file can be accessed but the .bai can't. Thanks,
> 
> Yueming
> 
> From: Davide Cittaro [mailto:[email protected]]
> Sent: Monday, March 15, 2010 3:49 PM
> To: Yueming Ding
> Cc: [email protected]
> Subject: Re: [Genome] custom BAM track
> 
> 
> On Mar 15, 2010, at 8:05 PM, Yueming Ding wrote:
> 
> I got the following error:
> Error Can't access My BAM's bigDataUrl
> ftp://aretha.jax.org/pub/jax-churchill/C3H_chr1_175335000-175400000.bam
> and/or the associated index file
> ftp://aretha.jax.org/pub/jax-churchill/C3H_chr1_175335000-175400000.bam.bai
> 
> 
> Have you indexed the bam file?
> 
> $ samtools index C3H_chr1_175335000-175400000.bam
> 
> 
> d
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