Hi,

I'm the web developer for the Rfam group at the Sanger Institute. I'm 
trying to set up a track data hub and associated data files, so that we 
can show Rfam data in the genome browser, but I'm having problems.

I've got our servers set up to serve "hub.txt", "genomes.txt" and a set 
of "trackDb.txt" and bigBed files. All of these files are being 
generated and served dynamically, except for the bigBed fies, which are 
retrieved from our database and served. You can see the hub.txt at:

     http://rfam.sanger.ac.uk/genome/hub.txt

When I try to add this hub using the "My Hubs" form 
(http://genome.ucsc.edu/cgi-bin/hgHubConnect?hgHubConnect.destUrl=..%2Fcgi-bin%2FhgTracks&clade=mammal&org=Human&db=hg19&position=chr21%3A33%2C031%2C597-33%2C041%2C570&hgt.suggest=&hgt.suggestTrack=knownGene&hgsid=214389507&hgt.newJQuery=1&pix=1117),
 
I get an error message:

     Byte-range request was ignored by server.
     Expected Partial Content 206. 
http://rfam.sanger.ac.uk/genome/hub.txt;byterange=0-: 200 OK
     Can't get data socket for http://rfam.sanger.ac.uk/genome/hub.txt

When I check our server access logs, I can see two requests from UCSC in 
quick succession, a HEAD request followed by a GET. Both requests appear 
successful at our end - they both get response 200 and there are no 
errors in our error logs.

Can you give me any help with why this could be failing ?

Thanks,

John.

-- 

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John Tate                                     Phone: (+44/0)1223 494 724
The Wellcome Sanger Institute                 Email: [email protected]
Wellcome Trust Genome Campus
Hinxton Hall,                           Protein families database (Pfam)
Cambridge, CB10 1SA, UK                 http://pfam.sanger.ac.uk/
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