Hi Tim,

It sounds like you are having the same issue with Apache 2 as some other 
users. Please see this email from one of our engineers for some suggestions:

https://lists.soe.ucsc.edu/pipermail/genome-mirror/2011-September/002758.html


Please contact the mail list ([email protected]) again if you have any 
further questions.

Katrina Learned
UCSC Genome Bioinformatics Group

On 9/30/11 12:28 PM, Tim Owens wrote:
> Hi,
>
> I've seen some other threads about this, but can't seem to get it working.
>
> Our Apache2-based web server is serving up a config file and .bam&  .bw files 
> just fine until about 2-3 weeks ago. Create the config.txt file pointing to 
> the same in-house server, then just load up the config.txt file's URL into 
> the 'Add Custom Tracks' on the Genome Browser.
>
> Now we're getting this:
>
> Byte-range request was ignored by server. Expected Partial Content 206. 
> http://ucsc.viromics.washington.edu/20120122/bamExample.bam;byterange=0-: 200 
> OK Can't get data socket for 
> http://ucsc.viromics.washington.edu/20120122/bamExample.bam
>
> I've tested the bamExample.bam in our config file (UCSC's file but our 
> config.txt file), entered into the Custom Tracks field and get the error. If 
> I point the .bam file to UCSC's server, it works fine.
>
> We're behind a SonicWall NSA 2400, but no changes have been made to that 
> recently. Running RHEL5 and Apache/2.2.3.
>
> Any ideas on what the root cause is and/or how to fix it?
>
> I tried running thttpd to serve up files to see if it's Apache2, but to no 
> avail.
>
> Thanks,
> Tim
>
> Tim Owens
> Informatics Systems Manager
> UW Medicine - Dept. of Microbiology, Katze Lab
> http://viromics.washington.edu
> P: (206) 732-6082
>
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