Good Morning Andi: When I look at your session information, your bigDataUrl links are no longer functioning from your location. I can get no response from those links. Do you have a record of the URLs you used in your session ? I can forward them to you if you need a reminder.
--Hiram Pauli, Andrea wrote: > Hi, > > I have saved own user tracks as sessions for the Zv9 genome assembly, but > cannot access them anymore since Saturday. Is there a general problem with > accessing sessions, or is this a specific problem of my site? If it is not a > general problem, how can I access my saved sessions again (I do see them when > I go to sessions, but clicking on any of them (they are recent (from the last > month) and should still be accessible) results in the following error message: > > > Error 500: Internal Server Error > > > > The page you requested resulted in a server problem on our systems. > > We hate this type of error immensely and we're sure that you do as well. > While we have logged it and rapidly pursue any problems on our systems, > sometimes extra information from the user can pinpoint the cause of the > problem for us and help us prevent it in the future. If you have information > that you would like to provide about what led to the error, please email us > at [email protected]<mailto:[email protected]>. > > If you are unable to access commonly-used features on our website, it is > possible that you may need to reset your Genome Browser with the following > URL: http://genome.ucsc.edu/cgi-bin/cartReset. This will replace your stored > settings with the default configuration and will return your Browser to the > state it was in when you first accessed it. > > We apologize for the inconvenience. > > > > Thanks in advance for any help! > > Andi > > > Andrea Pauli > Postdoctoral Fellow, Schier lab > Department of Molecular and Cellular Biology > Harvard University > 16 Divinity Avenue > Cambridge, MA 02138 > USA > > > 001-617-496-4910 (lab) > > [email protected]<mailto:[email protected]> > > _______________________________________________ Genome maillist - [email protected] https://lists.soe.ucsc.edu/mailman/listinfo/genome
