Hi Jing,

We tried accessing your files and were able to do so. Can you try doing it
again? Does it always fail or does if fail intermittently? Please send your
response to [email protected] so our entire team can help. Thanks!

Vanessa Kirkup Swing
UCSC Genome Bioinformatics Group


---------- Forwarded message ----------
From: Huang, Jing (NIH/NCI) [E] <[email protected]>
Date: Thu, Oct 27, 2011 at 6:46 AM
Subject: [Genome] bam file upload
To: "[email protected]" <[email protected]>


Dear Luvina:
      Thank you for your information. I tried several times and it still
gives me the same error message:

Error Can't access L.bam's bigDataUrl
ftp://helix.nih.gov/pub/huangj3/L.bamand/or the associated index file
ftp://helix.nih.gov/pub/huangj3/L.bam.bai: ftp server error on cmd=[]
response=[421 Service not available. ] ftp server error on cmd=[USER
anonymous ] response=[]

     I can access the ftp site, it is working. No sure what is problem?
     Thank you.

Best,
Jing

P.S. Today, it works. I can upload the bam file.


Jing Huang, PhD
Head, Cancer and Stem Cell Epigenetics
Laboratory of Cancer Biology and Genetics
Center for Cancer Research
National Cancer Institute
37 Convent Dr. Building 37/Rm 3140A
Bethesda, MD 20892
Tel: 301-496-2202
http://ccr.cancer.gov/staff/staff.asp?profileid=14704


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