Hi Xiaobo, Have you tried resetting your cart? To do so, go to the Genome Browser gateway page (http://genome.ucsc.edu/cgi-bin/hgGateway), and click where it says "Click here to reset the browser user interface settings to their defaults."
Some other things to check are to make sure that you are using genome.ucsc.edu, and not a mirror site, and that you have cookies enabled for genome.ucsc.edu. If you still see the problem, can you let us know what version of OSX you are on, and what web browser (Chrome, FireFox, Safari, etc.) you are using, and what version? -- Brooke Rhead UCSC Genome Bioinformatics Group On 11/13/11 3:47 AM, Xiaobo Zhou wrote: > I have been using UCSC genome browser for several years. Recently, I have > encounter a problem associated with my laptop Mac book air. When I submitted > a positions or genomic region and try to open in genome window, there is no > any track open even though I have chosen regulation tracks in configuration. > I don't have any problem with my another two PC using genome browser. > I am really frustrated because I don't know who can help me with this issue. > Would you please let me know your suggestions? > Thanks > xiaobo > > > > > The information in this e-mail is intended only for the person to whom it is > addressed. If you believe this e-mail was sent to you in error and the e-mail > contains patient information, please contact the Partners Compliance HelpLine > at > http://www.partners.org/complianceline . If the e-mail was sent to you in > error > but does not contain patient information, please contact the sender and > properly > dispose of the e-mail. > > > > _______________________________________________ > Genome maillist - [email protected] > https://lists.soe.ucsc.edu/mailman/listinfo/genome _______________________________________________ Genome maillist - [email protected] https://lists.soe.ucsc.edu/mailman/listinfo/genome
