Hi, thanks for that. Yes it still occurs on my home desktop with IE or 
chrome..same message....I can only think it is the quality of the connection.. 
Below a certain quality and it won't do it. If I enter the coordinates directly 
it works.

I wouldn't worry too much but I thought I would feed it back.
bw
n



--------------------------------------------------------
Professor Neil Hanley
Chair of Medicine & Wellcome Trust Senior Fellow in Clinical Science
Manchester Academic Health Science Centre
University of Manchester
AV Hill Building, Oxford Road, Manchester, M13 9PT, UK
Tel: +44 (0)161 275 5180;
Secretary email: [email protected]
http://www.medicine.manchester.ac.uk/endocrinologyanddiabetes/

Assoc. Director of Training & Education
Manchester NIHR Biomedical Research Centre
Central Manchester University Hospitals NHS Foundation Trust
Tel: 0161 901 2669; Email: [email protected]
http://www.manchesterbrc.org/Academy.php

Honorary Consultant Endocrinologist
Department of Endocrinology
Central Manchester University Hospitals NHS Foundation Trust
Tel: +44 161 276 8751; Secretary email: [email protected]
--------------------------------------------------------

________________________________________
From: Larry Meyer [[email protected]]
Sent: 21 February 2012 17:31
To: Neil Hanley
Cc: [email protected]
Subject: Re: [Genome] hgTracks object is missing from the response

Hi Neil,

Are you still having this problem? (The problems last week were due to a server 
problem on our side and should not affect you now).

If you do still have this problem, it may be due to network problems on your 
laptop.

If this problem reoccurs, please try clicking on the "refresh" button and let 
us know if that also fails (and if so, what the error message is).

-larry

----- Original Message -----
From: "Neil Hanley" <[email protected]>
To: [email protected]
Sent: Saturday, February 18, 2012 9:23:31 PM
Subject: [Genome] hgTracks object is missing from the response

Hi, at home on USB tethering when I try to move left, right or zoom in or out I 
get the error message '
hgTracks object is missing from the response' .
Things work perfectly otherwise and at work. Please could you advise me how to 
resolve this?

I note there was an identical post,
thanks
neil


Luvina Guruvadoo luvina at soe.ucsc.edu  
<mailto:genome%40soe.ucsc.edu?Subject=Re:%20%5BGenome%5D%20Browser%20issues.&In-Reply-To=%3C4F23469D.6010401%40soe.ucsc.edu%3E>
Fri Jan 27 16:51:41 PST 2012

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________________________________

Hi Mike,

Thank you for bringing this to our attention. We are currently looking into 
this issue and hope to have it resolved soon.

Regards,
---
Luvina Guruvadoo
UCSC Genome Bioinformatics Group


On 1/26/2012 2:21 PM, Michael Lovci wrote:
> Hello, I'm a researcher at UCSD and I really appreciate the tools that UCSC
> has built for the world to use and for the most part they've been really
> great. Recently I've been having some trouble with viewing my data when I
> use track hubs though.  It seems that when I initially load the data things
> are fine, and I haven't had a problem navigating from one gene to another,
> but when I zoom in to view things closer the track freezes and I get the
> error: "hgTracks object is missing from the response (click to hide)" at
> the top of the screen and one of two things happens: either the track
> display disappears leaving me with just the chromosome ideogram and the
> navigation pane, or the coordinates will change but the genome view will
> not.  Have you run into this error before and do you know of a work-around
> for it?  Thank you for your help.
> -Mike Lovci



--------------------------------------------------------
Professor Neil Hanley
Chair of Medicine & Wellcome Trust Senior Fellow in Clinical Science
Endocrinology & Diabetes
University of Manchester
AV Hill Building, Oxford Road, Manchester, M13 9PT, UK
Tel: +44 (0)161 275 5180;
Secretary email: [email protected]
http://www.medicine.manchester.ac.uk/endocrinologyanddiabetes/

Assoc. Director of Training & Education
Manchester NIHR Biomedical Research Centre
Central Manchester University Hospitals NHS Foundation Trust
Tel: 0161 901 2669; http://www.manchesterbrc.org/Academy.php

Honorary Consultant Endocrinologist
Department of Endocrinology
Central Manchester University Hospitals NHS Foundation Trust
Tel: +44 161 276 8751; Secretary email: [email protected]
--------------------------------------------------------

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https://lists.soe.ucsc.edu/mailman/listinfo/genome

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