Hi Prem, Your IP address is not blocked on our end. Have you tried following Microsoft's support instructions for this IE error?
http://support.microsoft.com/kb/956196 Please let us know if you have any additional questions: *[email protected]* - Greg Roe UCSC Genome Bioinformatics Group On 4/23/12 7:53 AM, Hiram Clawson wrote: > > ----- Forwarded Message ----- > From: "Premchand Deepchand TARANI (IMCB)"<[email protected]> > To: "Premchand Deepchand TARANI (IMCB)"<[email protected]> > Cc: [email protected], "Lewina P.Y. TAN (IMCB)"<[email protected]>, > "Bryan W.T. TEO (IMCB)"<[email protected]>, "Mega SUBRAMANIAM > (IMCB)"<[email protected]> > Sent: Monday, April 23, 2012 7:37:50 AM > Subject: Re: Problem in accessing UCSC Genome Browser > > Dear Dr Hiram, > Just in case you did not receive my previous email. > > Regards, > Prem > > Sent from my iPhone > > On Apr 20, 2012, at 6:31 PM, "Premchand Deepchand TARANI > (IMCB)"<[email protected]<mailto:[email protected]>> wrote: > > Dear Dr. Hiram Clawson, > My name is Prem from IMCB’s IT Department. Presently my users are > encountering slow access to UCSC site and certain pages on the site are > inaccessible. > > From the URL for UCSC > Browser<http://genome.ucsc.edu/cgi-bin/hgGateway?clade=vertebrate&org=Human&db=0&hgsid=73404620> > > http://genome.ucsc.edu/cgi-bin/hgGateway?clade=vertebrate&org=Human&db=0&hgsid=73404620, > in the window for Gene, type name of any gene. For example, EPO and click > Submit. When you click “Click to alter the display density of…”, you will see > an error page on the URL given below: > > <http://genome.ucsc.edu/cgi-bin/hgTracks?position=chr7:100318423-100321323&hgsid=260030967&mrna=pack>http://genome.ucsc.edu/cgi-bin/hgTracks?position=chr7:100318423-100321323&hgsid=260030967&mrna=pack > > The error message is : > > Internet Explorer cannot display the webpage > > > > > > The above access works fine when we connect from outside IMCB’s network such > as the broadband internet. IMCB’s public internet IP subnet is > 220.156.176.0/24, is this subnet being blocked on the host end? > > Appreciate you could direct this mail to the network security team should you > find a need to escalate. And my mobile no is 65-90010792 in case you need to > contact me for more details. > > Thanks. > > Regards, > Prem > > > > Note: This message may contain confidential information. If this Email/Fax > has been sent to you by mistake, please notify the sender and delete it > immediately. Thank you. > _______________________________________________ Genome maillist - [email protected] https://lists.soe.ucsc.edu/mailman/listinfo/genome
