On 06/16/2016 09:22, Andrew Savchenko wrote:
> On Thu, 16 Jun 2016 14:26:47 +0200 Michał Górny wrote:
>> Hello, everyone.
>>
>> Here's my second RFC wrt bugs.gentoo.org redesign.
>>
>> Right now we have separate UNCONFIRMED and CONFIRMED states for bugs.
>> However, we use the two scarcely. I believe it would be beneficial to
>> replace the two with a single NEW state.
>>
>> Rationale:
>>
>> 1. Most of developers don't care about the two states, and which one
>> bugs are in.
>>
>> 2. All bugs need to be handled the same, whether they were marked as
>> confirmed or not.
>>
>> 3. We stage bugs through bug-wranglers@ which kinda has a similar
>> purpose to the UNCONFIRMED state in other Bugzillas.
>>
>> 4. Some people who actually care about the two states change them,
>> causing unnecessary bugspam.
>>
>> 5. Some users who think that the state matters get furious about bugs
>> staying in UNCONFIRMED for long.
>>
>> Your thoughts?
>  
> CONFIRMED state is useful, it means that dev or powerful user
> confirmed this bug and gives it more value. I'd like to keep it.
> 
> Best regards,
> Andrew Savchenko

+1 here, too.  UNCONFIRMED should be the default for new bugs, because
sometimes, issues can get reported that are really obscure and, for example,
tied to a particular hardware configuration, thus cannot be easily and
independently confirmed.  It'd be nice if, when replying in a comment, a flag
could be made available to automatically to state that "I've encountered this
issue, too", and once 2, 3, or 4 of those are logged, Bugzilla automatically
changes the state to CONFIRMED, but doesn't bugspam on this specific state 
change.

Also, +1 to changing UNRESOLVED to OPEN.

Don't suppose we can get a RESOLVED::RTFM, can we? :)

(I'm kidding)

-- 
Joshua Kinard
Gentoo/MIPS
ku...@gentoo.org
6144R/F5C6C943 2015-04-27
177C 1972 1FB8 F254 BAD0 3E72 5C63 F4E3 F5C6 C943

"The past tempts us, the present confuses us, the future frightens us.  And our
lives slip away, moment by moment, lost in that vast, terrible in-between."

--Emperor Turhan, Centauri Republic

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