On Wed, Jul 13 2016, wabe wrote:

> allan gottlieb <gottl...@nyu.edu> wrote:
>
>> On Wed, Jul 13 2016, Canek Peláez Valdés wrote:
>> 
>> > On Wed, Jul 13, 2016 at 12:55 PM, allan gottlieb <gottl...@nyu.edu>
>> > wrote:  
>> >> Hardware: Dell Latitude E7450 laptop
>> >>
>> >> Gentoo essentially all stable
>> >> Gnome / Systemd
>> >>
>> >> When I play a movie using totem it sounds fine if no headphones are
>> >> plugged it.
>> >>
>> >> No sound at all with headphones (I tried three different ones).
>> >>
>> >> The sound settings gui recognizes that headphones are in.  The
>> >> sound test is silent.  If I select the internal speakers in the
>> >> gui (with the headphones still in) sound is fine.
>> >>
>> >> Is there some headphone option I must enable in the kernel or
>> >> elsewhere?  
>> >
>> > The volume is probably muted for the headphones. Install
>> > pavucontrol, and execute it while the movie is playing. In the
>> > "Output Devices" tab look for your sound card (probably something
>> > like "Built-in Audio"), and in port select "Headphones". Then
>> > adjust the volume.
>> >
>> > Regards.  
>> 
>> Thank you (and robot1).  I installed pavucontrol and followed your
>> instructions.  The volume was selected in the middle (100%).  We see a
>> volume meter going up and down as expected with either headphones or
>> speakers selected.  When mute is pressed the meter looks dead, as
>> expected.
>> 
>> It also shows line-out is unplugged and headphones are plugged it.
>> 
>> Any thoughts.  I appreciate the help.
>
> Maybe the headphone amp or the headphone socket of your soundcard is 
> broken. Plug the speakers into the headphone socket and test if you 
> can hear something. For my experience you can do that without the risk 
> of killing something, but of course I can give you no guarantee. :-)
e>
> --
> Regards
> wabe

I can't do that this week.  I can try it next week at home where I think
I have speakers that plug in.

allan

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