Stack exchange makes the support page for geotools:
http://docs.geotools.org/latest/developer/communication.html
I don't mind linking to stack exchange, but I would really like to figure
out and angle for less devel team effort.
Jody Garnett
On Mon, May 5, 2014 at 1:23 PM, Chris Holmes <cho...@gmail.com> wrote:
> Thinking about the website got me wondering about if people might be in to
> featuring http://gis.stackexchange.com/tags/geoserver more prominently?
>
> We already get 10 - 20 geoserver related questions there a week, so
> there's already an active community answering stuff. I know Andrea and Ian
> are on it. But if you go to
> http://geoserver.org/display/GEOS/Mailing+Lists or anywhere else on the
> website you wouldn't find out about it as a resource.
>
> In the last couple months I helped move CartoDB community support over
> there from a google group, and it's gone really well. The advantages I see:
>
> * Auto completion of common questions - as you start to type in a question
> it will automatically suggest existing questions that may have already
> answered it. So can reduce people asking the same questions.
>
> * Gamification elements of giving people awards keep question answers more
> involved, while answering questions on the mailing list is a much more
> thankless task that has fallen much more on core developers.
>
> * Overlaps with other gis software. We often get questions that aren't
> _really_ pure geoserver questions, and people have to email multiple lists
> to get their answer. With stack exchange they can just tag 'geoserver'
> 'openlayers' and 'postgis' and people can help out from each community.
>
> Disadvantages may include that it's running on proprietary software,
> building our knowledge base on a third party. And that it could potentially
> split our community and have even less answers on the mailing list.
>
> Right now I'm just suggesting we add some links to the website so more
> people know about it as a resource. We could make it a stronger
> recommendation (the first place to go).
>
>
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