Can you check the user that is running GeoServer (tomcat?) has read permission 
to the folder containing the files.

I have been caught out that way before where I have created a folder as a 
normal user but the tomcat user does not have read permissions.

Russ

> On 29 Sep 2020, at 14:30, Nicolas Raggueneau <nicolas.ragguen...@gmail.com> 
> wrote:
> 
> Hi Daniele, thank you for your support.
> Here is an extract of the log, starting at the creation of the store.
> It is working in 2.12
> 
> Best regards,
> Nicolas
> 
> Le mar. 29 sept. 2020 à 15:06, Daniele Romagnoli 
> <daniele.romagn...@geo-solutions.it 
> <mailto:daniele.romagn...@geo-solutions.it>> a écrit :
> 
> Hi Nicolas,
> you could try raising the logging level to GEOTOOLS_DEVELOPER_LOGGING.
> From the GeoServer UI, on the left menu, go to Settings->Global->Logging 
> settings.
> 
> Then retry and let see if the Logs contain some additional information.
> 
> Please, let us know.
> Regards,
> Daniele
> 
> 
> 
> 
> On Tue, Sep 29, 2020 at 2:58 PM Nicolas Raggueneau 
> <nicolas.ragguen...@gmail.com <mailto:nicolas.ragguen...@gmail.com>> wrote:
> Hi!
> 
> ImageMosaic creation fails when I create a store. Product is a Pleiades 
> mosaic. On Geoserver 2.12 store and layer creation are straightforward.
> 
> On 2.16.5 and 2.18 it produces this error :
> Could not list layers for this store, an error occurred retrieving them: 
> Failed to create reader from file:data/cassis/IMG_PHR1B_PMS_001 and hints 
> Hints: REPOSITORY = org.geoserver.catalog.CatalogRepository@3a79b5cb 
> EXECUTOR_SERVICE = java.util.concurrent.ThreadPoolExecutor@1d70ca68[Running, 
> pool size = 0, active threads = 0, queued tasks = 0, completed tasks = 0] 
> System defaults: GRID_COVERAGE_FACTORY = GridCoverageFactory TILE_ENCODING = 
> null STYLE_FACTORY = StyleFactoryImpl FORCE_AXIS_ORDER_HONORING = http 
> LENIENT_DATUM_SHIFT = true COMPARISON_TOLERANCE = 1.0E-8 FEATURE_FACTORY = 
> org.geotools.feature.LenientFeatureFactoryImpl@4ebea12c 
> FORCE_LONGITUDE_FIRST_AXIS_ORDER = true FILTER_FACTORY = FilterFactoryImpl
> 
> Environnement
> - Windows 10 pro
> - java x64 1.8.0_191
> - gdal plugin
> 
> What could I test to troubleshoot this?
> 
> Best Regards,
> Nicolas
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> Please make sure you read the following two resources before posting to this 
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> <http://www.ianturton.com/talks/foss4g.html#/>
> - The GeoServer user list posting guidelines: 
> http://geoserver.org/comm/userlist-guidelines.html 
> <http://geoserver.org/comm/userlist-guidelines.html>
> 
> If you want to request a feature or an improvement, also see this: 
> https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer
>  
> <https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer>
> 
> 
> Geoserver-users@lists.sourceforge.net 
> <mailto:Geoserver-users@lists.sourceforge.net>
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> 
> -- 
> Regards,
> Daniele Romagnoli
> ==
> GeoServer Professional Services from the experts! Visit http://goo.gl/it488V 
> <http://goo.gl/it488V> for more information.
> ==
> 
> Ing. Daniele Romagnoli
> Senior Software Engineer
> 
> GeoSolutions S.A.S.
> Via di Montramito 3/A
> 55054  Massarosa (LU)
> Italy
> phone: +39 0584 962313
> fax:      +39 0584 1660272
> 
> http://www.geo-solutions.it <http://www.geo-solutions.it/>
> http://twitter.com/geosolutions_it <http://twitter.com/geosolutions_it>
> 
> -------------------------------------------------------
> 
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> 
> -- 
> Regards,
> Daniele Romagnoli
> ==
> GeoServer Professional Services from the experts! Visit http://goo.gl/it488V 
> <http://goo.gl/it488V> for more information.
> ==
> 
> Ing. Daniele Romagnoli
> Senior Software Engineer
> 
> GeoSolutions S.A.S.
> Via di Montramito 3/A
> 55054  Massarosa (LU)
> Italy
> phone: +39 0584 962313
> fax:      +39 0584 1660272
> 
> http://www.geo-solutions.it <http://www.geo-solutions.it/>
> http://twitter.com/geosolutions_it <http://twitter.com/geosolutions_it>
> 
> -------------------------------------------------------
> 
> Con riferimento alla normativa sul trattamento dei dati personali (Reg. UE 
> 2016/679 - Regolamento generale sulla protezione dei dati “GDPR”), si precisa 
> che ogni circostanza inerente alla presente email (il suo contenuto, gli 
> eventuali allegati, etc.) è un dato la cui conoscenza è riservata al/i solo/i 
> destinatario/i indicati dallo scrivente. Se il messaggio Le è giunto per 
> errore, è tenuta/o a cancellarlo, ogni altra operazione è illecita. Le sarei 
> comunque grato se potesse darmene notizia.
> 
> This email is intended only for the person or entity to which it is addressed 
> and may contain information that is privileged, confidential or otherwise 
> protected from disclosure. We remind that - as provided by European 
> Regulation 2016/679 “GDPR” - copying, dissemination or use of this e-mail or 
> the information herein by anyone other than the intended recipient is 
> prohibited. If you have received this email by mistake, please notify us 
> immediately by telephone or e-mail.
> _______________________________________________
> Geoserver-users mailing list
> 
> Please make sure you read the following two resources before posting to this 
> list:
> - Earning your support instead of buying it, but Ian Turton: 
> http://www.ianturton.com/talks/foss4g.html#/ 
> <http://www.ianturton.com/talks/foss4g.html#/>
> - The GeoServer user list posting guidelines: 
> http://geoserver.org/comm/userlist-guidelines.html 
> <http://geoserver.org/comm/userlist-guidelines.html>
> 
> If you want to request a feature or an improvement, also see this: 
> https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer
>  
> <https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer>
> 
> 
> Geoserver-users@lists.sourceforge.net 
> <mailto:Geoserver-users@lists.sourceforge.net>
> https://lists.sourceforge.net/lists/listinfo/geoserver-users 
> <https://lists.sourceforge.net/lists/listinfo/geoserver-users>
> <logextract.txt>_______________________________________________
> Geoserver-users mailing list
> 
> Please make sure you read the following two resources before posting to this 
> list:
> - Earning your support instead of buying it, but Ian Turton: 
> http://www.ianturton.com/talks/foss4g.html#/
> - The GeoServer user list posting guidelines: 
> http://geoserver.org/comm/userlist-guidelines.html
> 
> If you want to request a feature or an improvement, also see this: 
> https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer
> 
> 
> Geoserver-users@lists.sourceforge.net
> https://lists.sourceforge.net/lists/listinfo/geoserver-users

_______________________________________________
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Please make sure you read the following two resources before posting to this 
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- Earning your support instead of buying it, but Ian Turton: 
http://www.ianturton.com/talks/foss4g.html#/
- The GeoServer user list posting guidelines: 
http://geoserver.org/comm/userlist-guidelines.html

If you want to request a feature or an improvement, also see this: 
https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer


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