REAL Software offers you to buy a developer connection. It allows you to just what you need. You get one person to talk to, and you can send them your huge project. But it costs, of course it costs when you think about it.

But my 2 cents. I would suggest that the bug that is causing this is your own. I have seen very similar bugs that totally made me loose my temper (not an easy task). And after going through the work again and again, and bouncing my head against the keyboard. i discovered that these bugs are all mine, all my doing. of course the debugger should give me an error stating how dumb I was.

Two items that stand out, trying to access a list that has changed in other place, trying to read from items in a window after it was closed. Things like that.


But look into the developer support plan they have, also try calling them, they have customer support, offer them money to look at your project.

Also, you could try to write your way around the problem, simplify the project, simplify what you are doing, see if you can't make some small app that causes the same issue.

Trausti



On May 18, 2006, at 9:51 AM, [EMAIL PROTECTED] wrote:

Thanks for your message Steve. I am sorry but I have grown a bit frustrated when nothing seemed to help and I kept getting random crashes, and posting
messages on both gettingstarted and new-users over the past week.

My application is about 10 mb, plus has about 15 attached graphic files, it also needs a license file in a settings folder to run - so an entire big package would have to be sent to Real. I don't mind trusting them with my project of three years but I don't want to make it public. What do you suggest? I don't see much value in creating a dummy app, and attempting to get it to crash the
same way - most likely it will work fine.

The crashes occur in certain cases, but they also appear somewhat random too
- occuring at different times and in response to different actions.

Greg

But if RS are being unhelpful, we should try to help you nonetheless.

What are the IDs of your feedback requests so I can download the =
details
and (hopefully) sample projects?


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