"For example, I tried for over an hour to figure out the bug reporting function 
on teh 
website. I couldn't make heads or tails of it. I'm sure it's easy for a 
programmer..."

I agree with that... after XX number of seconds going through that thing 
myself, I gave up.

It isn't easy enough to use.



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Peter Jon
White
Sent: Monday, March 28, 2005 1:17 PM
To: Jeffrey McBeth
Cc: gimp-user@lists.xcf.berkeley.edu
Subject: Re: [Gimp-user] gimp crashed while saving


Jeffrey McBeth wrote:

I'm working
> through Peter's problems, I hope help him on this.  I have so far been 
> unable to reproduce his issue, even with the image he has provided, 
> which BTW, counts as one of the more disconcerting images I've seen in a 
> while.  What do you do for a living?

I build bicycle wheels. The photo is of some eskimos butchering a whale. 
It was shot by a friend for whom I was trying to get The Gimp working, 
and was the first image I loaded into The Gimp.
> 
> I suspect Peter didn't get a response on the first three times because 
> none of us has seen what he saw, and he is not familiar with how to 
> report bugs in a development environment.  This is complicated by the 
> fact that we are all _users _ here, just like him. 

Except that there is one person who has been posting all along who has a 
gimp.org email address. I even sent that person a private email asking 
if he could direct me to a source of tech support. No reply, and he's 
been corresponding with others on the list since.

  We help each other
> because we are nice people.  Most of us are "business people" too, so 
> wild comments about needing to teach us about how things work in the 
> real world are unwelcome.

But what you call "wild comments" may be helpful to the people 
developing The Gimp and who are soliciting donations. For example, I 
tried for over an hour to figure out the bug reporting function on teh 
website. I couldn't make heads or tails of it. I'm sure it's easy for a 
programmer, but for a bicycle wheelbuilder it's less than obvious how it 
works.

My comments were not directed at other users, but at the developers.

> I install GIMP on new machines at least once a week as part of doing my 
> work, and have never had it fail out of the box.  Peter has had the 
> opposite experience.  Computers are like that.  Shit happens.
> 
> Jeff

I agree. But when someone points out a problem on a forum monitored by 
the product's developers, I would thing the developers would take some 
interest.

-- 
Peter Jon White
Peter White Cycles
24 Hall Rd.
Hillsborough, NH 03244
603 478 0900 Phone
603 478 0902 Phax
http://www.PeterWhiteCycles.com





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