The mail account and password works in our JIRA and Confluence, but it just
cannot work in my environment. I've check online and tried about 1 week,
but still cannot find the solution. May I know what's wrong?
Thanks.
*The /etc/gitlab/gitlab.rb:*
*gitlab_rails['smtp_enable'] = true*
*gitlab_rails['smtp_address'] = 'smtp.company.com'*
*gitlab_rails['smtp_port'] = 25*
*gitlab_rails['smtp_user_name'] = 'my.m...@company.com'*
*gitlab_rails['smtp_password'] = 'password'*
*gitlab_rails['smtp_domain'] = 'company.com'*
*# gitlab_rails['smtp_authentication'] = 'login' or 'plain'*
*gitlab_rails['smtp_authentication'] = 'plain'*
*gitlab_rails['smtp_enable_starttls_auto'] = true*
*gitlab_rails['smtp_tls'] = false*
*gitlab_rails['smtp_openssl_verify_mode'] = 'none'*
*/opt/gitlab/embedded/service/gitlab-rails/config/environments/production.rb:*
*# config.action_mailer.delivery_method = :sendmail*
*config.action_mailer.delivery_method = :smtp*
*config.action_mailer.perform_deliveries = true*
*config.action_mailer.raise_delivery_errors = true*
*config.eager_load = true*
*config.allow_concurrency = false*
*The test command shows:*
*> Notify.test_email('marslo.j...@company.com', 'Message Subject', 'Message
Body').deliver_now*
*Notify#test_email: processed outbound mail in 1.3ms*
*Sent mail to marslo.j...@company.com (685.6ms)*
*Date: Tue, 07 Mar 2017 23:24:36 +0800*
*From: GitLab <my.m...@company.com>*
*Reply-To: GitLab <my.m...@philips.com>*
*To: marslo.j...@company.com*
*Message-ID: <58bed0b46c4d4_1dce3fdc836db1146...@gitlab.mail>*
*Subject: Message Subject*
*Mime-Version: 1.0*
*Content-Type: text/html;*
* charset=UTF-8*
*Content-Transfer-Encoding: 7bit*
*<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
"http://www.w3.org/TR/REC-html40/loose.dtd";>*
*<html><body><p>Message Body</p></body></html>*
*Net::SMTPAuthenticationError: 503 5.5.1 Error: authentication not enabled*
* from /opt/gitlab/embedded/lib/ruby/2.3.0/net/smtp.rb:977:in
`check_auth_response'*
* from /opt/gitlab/embedded/lib/ruby/2.3.0/net/smtp.rb:741:in
`auth_plain'*
* from /opt/gitlab/embedded/lib/ruby/2.3.0/net/smtp.rb:733:in
`authenticate'*
* from /opt/gitlab/embedded/lib/ruby/2.3.0/net/smtp.rb:568:in
`do_start'*
* from /opt/gitlab/embedded/lib/ruby/2.3.0/net/smtp.rb:521:in
`start'*
* from
/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/mail-2.6.4/lib/mail/network/delivery_methods/smtp.rb:113:in
`deliver!'*
* from
/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/mail-2.6.4/lib/mail/message.rb:2149:in
`do_delivery'*
* from
/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/mail-2.6.4/lib/mail/message.rb:237:in
`block in deliver'*
* from
/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/actionmailer-4.2.7.1/lib/action_mailer/base.rb:543:in
`block in deliver_mail'*
* from
/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/notifications.rb:164:in
`block in instrument'*
* from
/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/notifications/instrumenter.rb:20:in
`instrument'*
* from
/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/notifications.rb:164:in
`instrument'*
* from
/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/actionmailer-4.2.7.1/lib/action_mailer/base.rb:541:in
`deliver_mail'*
* from
/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/mail-2.6.4/lib/mail/message.rb:237:in
`deliver'*
* from
/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/actionmailer-4.2.7.1/lib/action_mailer/message_delivery.rb:85:in
`deliver_now'*
* from (irb):2*
* from
/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/commands/console.rb:110:in
`start'*
* from
/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/commands/console.rb:9:in
`start'*
* from
/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/commands/commands_tasks.rb:68:in
`console'*
* from
/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/commands/commands_tasks.rb:39:in
`run_command!'*
* from
/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/commands.rb:17:in
`<top (required)>'*
* from bin/rails:9:in `require'*
* from bin/rails:9:in `<main>'*
*irb(main):003:0> exit*
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