IN A WORLD WHERE THOSE WHO CAN'T TEACH, I.T. CAN

by Frederick Noronha

CAN IT AND THE INTERNET help teacher's teach better, design courses
better, build improved learning environments, and support the learner
more adequately? Yes, say the experiences of technologists working in
various parts of India on issues such as these.

Online content is leading to flexible learning, web-based course-ware is
being worked on, as are novel authoring tools for course-ware design.
There's even attempts to design a digitally-enabled self-learning course
for adults.

These are other initiatives came up in a little-noticed international
conference on online learning, held some months back at Mumbai, called
Vidyakash. Let's look at some of them:

Mumbai-based Tata Consultancy Services points to it's authoring tool
called eVOLv, as a possible means of promoting e-learning. Madhuri
Sawant of TCS says this is a world with a "learn, unlearn and re-learn"
mantra, and the need for updating knowledge is very strongly felt in a
changing world.

eVOLVe has a video window which displays a movie. It gives audio too.
Synchronised information appears in an adjacent window. Thumb-nails
allow the learner to navigate through the course. There's an inbuilt
quiz tool -- to test the learner's knowledge. Streaming video technology
shortens download time, and helps cope with bandwidth constraint. You
get the transcript of the script, in sync with the video. There are also
other functionalities that you can avail of while learning -- links,
email, help and note-pad.

IIM-Bangalore, the Indian Institute of Management from the garden city,
has also been working on its own model of e-learning.

Say T R Madanmohan and Jai Ganesh of IIMB: "The Internet has enormous
power to improve the educational process. By using the Internet,
education can be personalised to each user, so that each student is
given a targeted set of materials based on his or her specific
educational goals and previous achievements. At the same time, the
Internet allows material to be updated dynamically, which creates an
up-to-the minute resource for students."

IIMB, a 30-year-old institution considered to be one of India's best
business schools, keeps in touch with its alumni through e-mail and
other forms of feedback. They've been trying to address concerns of
alumni for the need for upgradation of skills.

So, their customised model offers tailor-made material, study guides,
activities and discussions formed around existing material -- textbooks,
CD-ROM resources, or tutorials. Online interactions and discussions
occupy about half the students' time, with predetermined content filling
the other half.

There are other solutions, like eCollege (an e-learning software and
services provider). Suggests the IIMB team: "Technology has created a
powerful set of tools for us to use in the educational world...  Based
on the experience, technology is not the limiting factor, but making
inroads into the habit of learning (is). Most of us are habituated to
lecture-based and other direct methods, and most of the assignments are
group-based."

IIMB's researchers also point out that some academics and educators
"are, and will, continue to be opposed to e-learning in principle.
Academics and educators have expressed concerns regarding the perceived
loss of control over the education process that can result from the
out-sourcing of e-learning campuses and courses, and the possibility for
lower-quality learning outcomes. Some of the concerns may be genuine and
need to be addressed at an institutional level."

Meanwhile, Acharya is an intelligent tutoring system for teaching SQL.
Acharya provides an "intelligent problem-solving environment" where
students can try out solutions to SQL problems posed by the system, and
get qualitative feedback. This has been focussed on by Sandhya Bhagat,
Latesh Bhagat, Jojumon Kavalan and M Sasikumar of NCST at Navi Mumbai.

Says this team: "The essential differences of an intelligent-tutoring
system and a computer-based tutoring system are in the level and detail
with which the subject is represented and the use of a student model.
Intelligent-tutoring systems were a dormant subject during the last
decade, after a long period of significant interest among the artificial
intelligence community."

In their paper, they describe the architecture of Acharya -- using Java
servlet technology and a web-based front-end and POSTgreSQL at the
back-end. They argue: "Acharya is based on guided discovery. A student
should be given opportunities to discover things themselves, rather than
being told about them."

>From Rajasthan, we are told of Prabodh, a distributed online Hindi
grammar teaching-learning system. Prabodh is an intelligent tutoring
system, which tries to teach elementary level Hindi grammar following
the principles of pedagogy. It allows geographically-scattered expert
tutors to create lessons and exercises, based on Hindi grammar concepts,
through GUIs (graphical-user interfaces) in Hindi, which are then stored
at the server. Any student or teacher can use these sets of lessons.
This experiment has been described by Madhavi Sinha and Rekha Govil, of
the Apaji Institute of Mathematics & Applied Computer Technology.

>From Kolkata in eastern India, computer scientists and professionals
are working on 'flexible learning' models. This could bring in just the
right amount of online content, to the right learner, and at the right
time.

Using this, an online learn can call up the appropriate amount and type
of learning material when it is necessary and useful for his or her work
and performance, suggest Diptendu Datta of Aunwesha Knowledge
Technologies, Chandran Mujumdar of Jadavpur University and Shymal
Majumdar of the Technical Teachers Training Institute.

They suggest separation of content from a delivery strategy. So far,
they've developed a GUI-based tool, implemented with Java Swing, that
they say "may be" used to define strategies. Currently only parts of the
strategy can be generated by this tool, they admit.

In Bangalore, Janardhanan P.S. of Hewlett Packard's Indian Software
Operations has been looking at how to generate a 'natural sounding'
voice browser.

Online learning applications, he suggests, can be deployed on voice
portals for which telephones are the access device. Telephones, after
all, are more ubiquitous, more mobile and more affordable than computers
with Internet access.

But text-to-speech conversion systems need to produce outputs resembling
human speech. "Generating natural-sounding speech from text is
successful only if the synthesiser understands the context and mood in
which the sentence is to be spoken," says Janardhanan.

So, the way out is incorporating moods of the context into VoiceXML
documents. But considerable research is needed for "modelling prosodic
parameters" for each of the moods, he says.

>From Navi Mumbai and NCST again comes a report on 'Chaatra', a student
monitoring and learner profiling system. Chaatra tries to answer how a
student's overall understanding of a subject is, whether the student
lags behind in some particular topic, if so for what possible reason,
and whether some modification in the course needs to be carried out. It
also shows whether there are any significant patterns emerging on a
student-by-student basis in the class as a whole.

Researchers at IIT-Kharagpur have been working on automatic "query
refinement" for online learning. NCST in Belapur (Navi Mumbai) has come
up with Sandesh, a "response management system". To reduce the email
load on a person, , it offers an intelligent system that tries to
understand the content of an e-mail, and try to find a response for it.
If a suitable response is not found, the mail may be directed to the
person concerned.

With so much happening in the field, there seems to be scope for
potential. But is there enough space for an exchange of ideas to happen
in such a way that the best workable ideas get into full bloom?




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